Voice Recognition news and trends

Boston Market Deploys AI To Fight Fraud, Improve ROI
Mobile Order Ahead // November 18, 2020

Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once managed by staff. It can also serve as a powerful tool in restaurants’ fight against fraud, which is becoming an...

New Data: Three-Quarters Of US Consumers Show Concerns About Using Face ID When Opening Accounts...
Digital Onboarding // September 10, 2020

Consumers’ interactions with their financial institutions (FIs) are turning increasingly digital. Almost two-thirds have used digital methods to open accounts in the past year, for example, and more than half would use them for future account openings. This trend is prompting many FIs to search...

More Automakers Clamoring For Amazon Alexa
Amazon // December 26, 2019

As demand for connectivity in vehicles grows, automakers are clamoring to put Amazon Alexa behind the wheel — or at least in the passenger seat, CNBC reported on Tuesday (Dec. 24). Demand for voice-activated technology is “through the roof” as 2020 rings in, according to...

Trending: Malibu Poke Gets Personal With Facial Recognition To Order, Pay
Restaurant innovation // November 05, 2019

U.S. consumers are increasingly turning to digital technology to place food orders. A recent study found online food delivery orders increased nearly 15 percent since last year with more restaurants looking to enhance the digital ordering experience. These findings indicate that restaurants face increased pressure...

Interviews & Exclusives
Boston Market Deploys AI To Fight Fraud, Improve ROI

November 18, 2020
Artificial intelligence (AI) is transforming the food service sector by helping restaurants boost their sales as well as improve and automate systems that were once managed by staff. It can also serve as a powerful tool in restaurants’ fight against fraud, which is becoming an increasingly prevalent issue as bad actors target the flood of […]

Call Centers Get Smarter — Thanks To AI

May 15, 2019
Call centers are experiencing increasingly greater volumes, with more than 55 billion agent-assisted calls being handled each year in the U.S. alone. Any business with a call center needs an...

Tantalum CEO Talks What’s Working (And What’s Not) In The Connected Automotive Ecosystem

November 13, 2018
One might have to squint, but they can certainly see it coming — for real (not just hype) in some press release, interview, film or TV show. The push to...

SoundHound GM: The Future Of Voice May Not Go By ‘Google’ Or ‘Alexa’

May 11, 2018
Twenty years ago, if the radio played a song you liked, you had to put your ear to the speaker and hope the DJ said the title and artist so...

Quick Reads
More Automakers Clamoring For Amazon Alexa

December 26, 2019
As demand for connectivity in vehicles grows, automakers are clamoring to put Amazon Alexa behind the wheel — or at least in the passenger seat, CNBC reported on Tuesday (Dec. 24). Demand for voice-activated technology is “through the roof” as 2020 rings in, according to Ned Curic, vice president of Alexa Auto. “Two and a […]

Google Offline Voice Recognition App Debuts On Pixel

March 13, 2019
Google’s new voice recognition app, which works entirely offline, is now available to anyone with a Pixel. “Our new all-neural, on-device Gboard speech recognizer is initially being launched to all Pixel...

Amazon Patent Enables Alexa To Detect Illness Via Voice

October 15, 2018
Amazon is trying to make Alexa, its voice-activated personal assistant, act as a doctor or nurse, detecting illness by a change in the user’s voice. The Next Web reported the...

Flipkart Buys Voice AI Startup Liv.ai

August 21, 2018
Flipkart, the Indian eCommerce player being acquired by Walmart, has acquired Liv.ai, the Bengaluru startup working on speech recognition platforms using artificial intelligence. According to a report in BGR citing...