Mobile Banking news and trends

Banks Use Apps to Push Cards Top of the Wallet
Digital-First Banking // May 18, 2026

The bank app is no longer just a utility for checking balances or paying bills. Increasingly, it is becoming the control center for customer engagement, rewards visibility, spending management and card loyalty. Get the Full Story Complete the form to unlock this article and enjoy...

New Study Finds AI Critical to Credit Union Member Retention
Credit Unions // April 13, 2026

“Built to Lead or Losing Ground? AI, Mobile and the Member Retention Imperative for Credit Unions in 2026” is a collaboration between PYMNTS Intelligence and Velera that examines a growing reality for credit unions: Digital services are no longer just a support function. They are...

Hanscom Federal Turns Banking Into a Game to Win Gen Z Business
Credit Unions // October 29, 2025

Consumers have grown used to managing nearly every aspect of their financial lives on their phones, but convenience alone is no longer enough. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Brazil’s PicPay Eyes US IPO by End of Year
IPO // October 13, 2025

Mobile banking app PicPay reportedly aims to raise $500 million in a U.S. initial public offering that could happen as soon as this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Interviews & Exclusives
Banks Use Apps to Push Cards Top of the Wallet

May 18, 2026
The bank app is no longer just a utility for checking balances or paying bills. Increasingly, it is becoming the control center for customer engagement, rewards visibility, spending management and card loyalty. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional […]

Hanscom Federal Turns Banking Into a Game to Win Gen Z Business

October 29, 2025
Consumers have grown used to managing nearly every aspect of their financial lives on their phones, but convenience alone is no longer enough. Get the Full Story Complete the form...

Mobile Texts Have Changed How Consumers Make Payments

July 24, 2025
Watch more: Bringing Commerce Into the Conversation Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

The Five Rules of Engagement for Gen Z Spending and Payments

July 14, 2025
Generation Z is rewriting the rules of engagement for the financial services sector. Full stop. As the first true digital natives, their expectations, spending patterns and banking preferences are shaping...

Quick Reads
Brazil’s PicPay Eyes US IPO by End of Year

October 13, 2025
Mobile banking app PicPay reportedly aims to raise $500 million in a U.S. initial public offering that could happen as soon as this year. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS […]

HSBC Customers Frustrated Following Website and App Outage

August 27, 2025
HSBC has issued an apology following an outage involving its website and banking app. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

LendingClub Says Cash-Back Offers Boost Account Openings and Customer Engagement

July 29, 2025
LendingClub said Tuesday (July 29) that two recent additions to its mobile-first platform are driving more account openings and more visits to the company’s app. Get the Full Story Complete...

Starling Bank Explores ‘Range of Expansion Options’ in US

June 26, 2025
Neobank Starling Bank, based in the United Kingdom, is exploring a “range of expansion options” in the United States, a Starling spokesperson told PYMNTS in a Thursday (June 26) email....