Despite bringing in an estimated $15.47 billion in 2019, more banks in the U.S. are ditching or modifying overdraft fees in a move to better compete with zero-fee FinTechs, placate politicians and make customers happy, according to the most recent data from the Consumer Financial...
Consumers are reengaging in the physical world but still want self-service banking tools that provide an end-to-end contactless experience. In the Digital-First Banking Tracker, Allison Beer, head of customer experience and digital for Chase Bank, explains how using mobile banking apps to start cash withdrawals...
Despite the widespread adoption of digital banking, many consumers still prefer to do some business at the branch. One recent survey revealed while 93 percent of respondents said their bank’s website or mobile app meets their needs, the availability of tellers and account specialists is...
In today’s top payments news around the world, Chase Bank and Mastercard have joined forces with Air Canada to debut the airline’s Aeroplan credit card in the U.S., while Mexico antitrust regulator Cofece has reportedly given the go-ahead to the acquisition of Cornershop by Uber....
April 03, 2024
Chase is reportedly getting deeper into the world of retail media. The banking giant’s new Chase Media Solutions unit will let advertisers target Chase customers with discounts and deals related to their spending history, The Wall Street Journal (WSJ) reported Wednesday (April 3). As the report notes, this puts Chase in the company of a range of businesses […]
January 04, 2022
Despite bringing in an estimated $15.47 billion in 2019, more banks in the U.S. are ditching or modifying overdraft fees in a move to better compete with zero-fee FinTechs, placate...
December 14, 2020
Chase Bank and Mastercard have partnered with Air Canada to introduce the airline’s Aeroplan credit card in the U.S. “Chase’s many strengths, including digital innovation, customer service excellence, and a...
August 08, 2019
Chase Bank credit card customers in Canada were treated to an unusual gift when the lender forgave their outstanding debt, Fortune reported on Thursday (Aug. 8). Holders of the Amazon.ca...
