News

Influencer Brands Are Getting Ready for a TikTok-Less Future

April 27, 2024
TikTok, influencers, social commerce
Earnings Put Spotlight on Banks’ Full-Scale Digital Transformation
Banking // April 26, 2024

The shift toward digital channels in financial services shows no signs of slowing down, as evidenced by the latest earnings results from incumbent banks and financial services providers.  During the first quarter, Bank of America logged a staggering 3.4 billion digital logins, with digital sales accounting for half...

Emotive AI Offers New Ways to Connect With Consumers
artificial intelligence // April 26, 2024

In a lab in London, a new generation of avatars is learning to smile, frown and wink — not just as programmed, but in response to human emotions conveyed through text.  Backed by Nvidia, Synthesia’s latest creation aims to mimic and deeply understand feelings, turning every...

EU Antitrust Chief Margrethe Vestager Says AI Needs ‘Vibrant Competition’
artificial intelligence // April 26, 2024

In a meeting that underscores the European Union’s ongoing scrutiny of the tech industry, Margrethe Vestager, the EU’s antitrust chief, held discussions with representatives from the French artificial intelligence (AI) firm Mistral AI on Friday (April 26). The meeting took place against a backdrop of growing concerns regarding...

Advanced Tech Adds Miles of Progress to Smart City Vision
Technology // April 26, 2024

The global smart cities landscape is evolving, driven by the fusion of urbanization and technological advancements. This transformative shift is underscored by the recent release of the “2024 Smart City Index,” a collaborative effort between the IMD World Competitiveness Center and the World Smart Sustainable...

Interviews & Exclusives
Banks Need ‘Change Management Checklist’ in Battle Against Fraud

April 26, 2024
Artificial intelligence (AI) holds the promise to transform all manner of industries — helping banks, in particular, improve their anti-money laundering (AML) efforts. But as Chris Caruana, VP of Strategy at Hawk:AI, Ramon Ramirez, director of AML/KYC Operations at Western Alliance Bancorporation, and Miguel Navarro, head of Client Identity Verification and Authentication at KeyBank, told […]

Card-Linked Offers Shape Data Access and Personalized Offers for Restaurants

April 26, 2024
With Small Business Week coming up April 29, it’s a good time to focus on the restaurant sector, because according to industry data, 90% of restaurants meet the criteria. In fact, 70% of them...

Customer Data, Technology Unlock Profitability Amid Uncertainty

April 26, 2024
Companies can leverage customer data and use technology to prosper in uncertain times, i2c Global Head of Operations John Bresnahan writes in the new PYMNTS eBook, “The Implications of Uncertainty.”...

FinTech IPO Index Adds 3% as Oportun Soars on Preliminary Quarterly Results

April 26, 2024
For the companies populating the FinTech IPO Index, earnings have been part of the continuing avalanche of headlines this past week. Earnings Begin to Trickle In Oportun shares soared 32.5%....

Quick Reads
EU Antitrust Chief Margrethe Vestager Says AI Needs ‘Vibrant Competition’

April 26, 2024
In a meeting that underscores the European Union’s ongoing scrutiny of the tech industry, Margrethe Vestager, the EU’s antitrust chief, held discussions with representatives from the French artificial intelligence (AI) firm Mistral AI on Friday (April 26). The meeting took place against a backdrop of growing concerns regarding competition in the tech sector, with Vestager expressing concern about […]

Walmart Grows Omnichannel Capabilities for Shoppers ‘Seeking Convenience’

April 26, 2024
Walmart has been expanding its omnichannel capabilities across its three segments: Walmart U.S., Walmart International and Sam’s Club. The company’s people and technology are dedicated to giving customers the opportunity...

California Uber Drivers Reap $1 Billion in Benefits Since 2020

April 26, 2024
Uber says it has made an investment exceeding $1 billion in benefits for its California drivers and couriers since 2020. This investment is aimed at enhancing the working conditions and...

Iris Partners With Amazon Business on Procurement for UK Schools

April 26, 2024
Iris Software Group has launched an integration with Amazon Business that will help schools in the United Kingdom streamline and automate their purchasing process.  This integration will enable 5,254 Iris customers to...