New research shows artificial intelligence (AI) can now navigate computer interfaces through voice commands to handle eCommerce transactions, even as most U.S. consumers don’t realize they’re already using AI while shopping online. The technology’s advancement spans from voice shopping and replicas of customer focus groups...
Tech firms are escalating their push to turn every outfit spotted on social media into an instant shopping opportunity, with startup Aesthetic launching the latest entry into the artificial intelligence (AI)-powered clothing recognition field. The launch adds to the growing competition in “see-now-buy-now” fashion AI...
Elevating product offerings, customer engagement and operational efficiency to drive long-term growth in the competitive pet care market were common themes for pet health and wellness company Petco and online pet product retailer Chewy in their respective third-quarter financial results released Thursday (Dec. 5). Petco’s third-quarter performance featured...
Now’s the time to buy — because everything might get more expensive, sooner rather than later. To that end, the latest edition of the University of Michigan’s Consumer Sentiment Index shows consumers are positive about near-term current economic conditions. At the same time, they’re eyeing near-term...
December 06, 2024
Following a strong Black Friday and Cyber Monday, both Walmart and Amazon reported record-breaking sales, with their platforms seeing growth from third-party sellers. Walmart reported record sales for its third-party Marketplace during the early holiday shopping season, with the period from Nov. 25 to Dec. 2, including Cyber Monday, marking its highest-ever sales day and […]
December 05, 2024
This holiday season, consumers want it their way. And when it comes to the payments that fuel seasonal commerce, their way is fast, secure and flexible. Alternative payment methods (APMs),...
December 04, 2024
Despite facing a softer-than-expected retail environment in the third quarter, Foot Locker President and CEO Mary Dillon remains optimistic about the company’s long-term digital strategy, including a new mobile app and...
December 04, 2024
December’s dawn brings with it a flurry of retail spending. Gift giving is top of mind, to be sure, but consumers are also treating themselves along the way as promotions...
December 05, 2024
Socure says it has reached a milestone in its collaborative effort to combat “friendly fraud.” The identity verification firm last year formed the First-Party Fraud Consortium, a group of companies that came together to battle the type of fraud — also known as friendly fraud — that happens when people use their own identity to carry out […]
December 05, 2024
Sovos says it saw “record-breaking” tax processing performance on Black Friday/Cyber Monday sales. The compliance company announced Thursday (Dec. 5) that it had processed taxes on close to 300 million items just on...
December 04, 2024
Amazon is re-teaming with StudentUniverse to offer low-cost flights to younger Prime members. The partnership, timed to coincide with the holiday travel season, offers a limited number of $25 flights to Prime members...
December 04, 2024
The Federal Trade Commission (FTC) is sending refunds to consumers it says were affected by a case in which marketer SuperGoodDeals.com allegedly promised “next-day shipping” of personal protective equipment (PPE)...
