Brick And Mortar Retail news and trends

Black Friday Spending Approaches $11 Billion Fueled by eCommerce
News // December 02, 2024

Black Friday shoppers spent a record $10.8 billion this year, primarily via online purchases. A report Monday (Dec. 2) from NPR — citing data from Adobe Analytics — notes that this figure is 10% higher than last year’s total, and double the amount of spending...

Shoppers Shun Retailers That Charge for Returns
Retail // December 01, 2024

Stricter return policies reportedly have some shoppers rethinking their choice of retailers. As The Wall Street Journal (WSJ) reported Sunday (Dec. 1), sometimes that means consumers doing more research into product quality before they buy, while others have stopped patronizing retailers that charge customers for...

Can Retail Pharmacies Survive the Digital Transformation of Healthcare?
Retail // October 22, 2024

In the connected economy, retail pharmacies like CVS, Walgreens, and Rite Aid face challenges to their traditional business models. As consumer preferences move toward digital solutions and telehealth services, these industry leaders are assessing their business strategies to remain viable. Strategic Shifts in Major Players...

Simon Wants Gen Z to Heed Call of the Mall
Retail // September 30, 2024

Mall giant Simon Property Group has launched an advertising campaign aimed at younger consumers. “Dubbed ‘Meet Me @themall™,’ the multifaceted campaign blends ‘80s and ‘90s nostalgia with a new generation who wants to shop, eat, stay and play at the mall as much as their...

Interviews & Exclusives
Fiserv: What The 2019 Holiday Shopping Data Says About 2020 Spend

January 20, 2020
’Tis the season for … looking back at 2019 holiday sales trends, and figuring out what they mean for payments and commerce so far. Based on the incoming data, it seems that Amazon might not be the traffic driver some retailers expect, that the consumer experience experiment is going well, that mobile wallets might be […]

NEW REPORT: When Robots Man The Grill

August 02, 2017
There’s been no shortage of speculation — including doomsday declarations — about the potential impact of automation, smart technology and artificial intelligence (AI) on the employment market. But could a realistic future...

NEW REPORT: Smarter Fridges, Better Homes?

May 05, 2017
From devices that can clean a user’s house with just a simple request to dryers that can restock dryer sheets automatically, IoT technology is turning common household items into entirely...

Quick Reads
Boxing Day Gives UK Retailers Little Reason to Celebrate

December 26, 2024
Boxing Day appears to be a muted affair for Great Britain’s merchants and shopping centers. Morning footfall on U.K. high streets was down 10.1% compared to last year, with shopping center traffic down 6.1%, the BBC reported Thursday (Dec. 26), citing data from MRI Software. The report said these figures are an early indication that […]

Black Friday Spending Approaches $11 Billion Fueled by eCommerce

December 02, 2024
Black Friday shoppers spent a record $10.8 billion this year, primarily via online purchases. A report Monday (Dec. 2) from NPR — citing data from Adobe Analytics — notes that...

Shoppers Shun Retailers That Charge for Returns

December 01, 2024
Stricter return policies reportedly have some shoppers rethinking their choice of retailers. As The Wall Street Journal (WSJ) reported Sunday (Dec. 1), sometimes that means consumers doing more research into...

Simon Wants Gen Z to Heed Call of the Mall

September 30, 2024
Mall giant Simon Property Group has launched an advertising campaign aimed at younger consumers. “Dubbed ‘Meet Me @themall™,’ the multifaceted campaign blends ‘80s and ‘90s nostalgia with a new generation...