Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. However, the company said in a report issued Monday (Jan. 6), high rates of returns could hinder the overall profit margins on the $1.2 trillion in global sales. “Retailers had...
Paco Underhill is a name synonymous with the evolution of retail spaces, particularly malls. As an environmental psychologist, retail consultant and the author of “Why We Buy,” Underhill has dedicated his career to understanding the behavior of consumers and how the retail world responds to...
Google is facing a $567 million lawsuit from an arm of Polish eCommerce platform Allegro. That company, Ceneo, filed the suit against the tech giant on Monday (Dec. 23), Reuters reported. Ceneo alleges it suffered losses due what it says is Google’s practice of favoring...
Tech executives and investors told PYMNTS that artificial intelligence will reshape retail shopping in 2025, with AI assistants offering unprecedented personalization and handling up to 20% of eCommerce tasks, from product recommendations to customer service. Industry leaders from Citi, Google Cloud and global tech investment...
January 03, 2025
Paco Underhill is a name synonymous with the evolution of retail spaces, particularly malls. As an environmental psychologist, retail consultant and the author of “Why We Buy,” Underhill has dedicated his career to understanding the behavior of consumers and how the retail world responds to those behaviors. In 1986, he founded Envirosell, a company that […]
December 23, 2024
Tech executives and investors told PYMNTS that artificial intelligence will reshape retail shopping in 2025, with AI assistants offering unprecedented personalization and handling up to 20% of eCommerce tasks, from...
December 17, 2024
In the wine retail industry, where tradition blends with innovation, Full Glass Wine Co. is changing how consumers discover and purchase wine. Founded in 2023, the brand acquisition and management...
December 11, 2024
Will Macy’s Bold New Chapter strategy be enough to save the iconic company and return it to profitable growth? Macy’s is facing a challenging period marked by declining sales, changing...
January 22, 2025
DoorDash has teamed with The Home Depot to offer on-demand delivery for home improvement items. The collaboration, announced Wednesday (Jan. 22), offers deliveries in as little as an hour and is open to both consumers and Home Depot’s pro customers. “Amidst a project and out of nails, screw heads or drill bits, on-demand delivery from […]
January 06, 2025
Artificial intelligence (AI) helped holiday sales reach record levels this year, new Salesforce data shows. However, the company said in a report issued Monday (Jan. 6), high rates of returns...
December 23, 2024
Google is facing a $567 million lawsuit from an arm of Polish eCommerce platform Allegro. That company, Ceneo, filed the suit against the tech giant on Monday (Dec. 23), Reuters...
December 17, 2024
Visa’s artificial intelligence (AI) and machine learning capabilities enabled it to block 85% more suspected fraud globally on Cyber Monday compared to a year earlier. It did so at a...
