Online Shopping news and trends

70% of Brazilians Expect to Shop With AI Agents by 2028

August 12, 2026
Cover image for the August 2026 PYMNTS Intelligence and Visa Acceptance Solutions 2026 Global Digital Shopping Index: Brazil Edition. PYMNTS Intelligence reports on digital shopping trends in Brazil, where consumers seamlessly blend online and in-store experiences.
EBay Rides Luxury, Collectibles and AI to 15% Growth in Q2
Earnings // August 05, 2026

Despite its status as a founder of the category, eBay has traditionally been viewed by the rest of eCommerce’s tech platforms as the industry’s red-headed stepchild. It was profitable but often viewed as a mature marketplace overshadowed by Amazon’s logistics network, Shopify’s merchant ecosystem and...

87% of Merchants Say Checkout Still Falls Short
Consumer Insights // June 18, 2026

A collaboration between PYMNTS Intelligence and Visa Acceptance Solutions, the “2026 Global Digital Shopping Index: Merchant Edition” examines how merchants are adapting to a retail environment where shopping is spreading across apps, websites, physical stores and, increasingly, AI-powered agents. The report is based on a March 2026...

Fanatics Builds Data Engine to Personalize Sports Commerce
Retail // May 21, 2026

A sports fan’s relationship with their team doesn’t stay in the stands. It follows them online, into team stores, onto betting apps and through endless searches for the right jersey at the right moment. For a retailer sitting at the center of that behavior, the...

Retail Media Grows but Hard-to-Use Offers Hold It Back
Retail // April 20, 2026

Retail media networks are expanding across retailers, marketplaces and financial institutions, as advertising tied to actual purchases can prove more successful than advertising tied to stimulating the intent to buy. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Interviews & Exclusives
70% of Brazilians Expect to Shop With AI Agents by 2028

August 12, 2026
Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the payment method they want to use. Increasingly, they also bring AI along for the trip. Get the Full Story Complete the form to unlock this […]

How Whatnot Turned Live Shopping Into a $6B Business

November 24, 2025
Watch more: Inside Whatnot: Why Live Shopping Works — And What It Means for eCommerce Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Amazon Bets on In-House AI Stack as Walmart Amplifies Workforce

June 27, 2025
Jeff Bezos is getting married this weekend. The Amazon founder has spared no expense, reportedly buying out much of the luxury accommodations in Venice, Italy, for his wedding to Lauren...

From High Street to Home Screen, UK Consumers’ Mobile Shift Accelerates

May 27, 2025
While the trend toward mobile-first shopping is global, the U.K. presents a unique dynamic: consumers are actively using mobile for purchases and engagement, yet the country ranks last among eight...

Quick Reads
Klarna Expands BNPL Presence in Furniture Category With Cozey Partnership

December 02, 2025
Direct-to-consumer furniture brand Cozey has added Klarna’s buy now, pay later (BNPL) solutions to its online stores in the United States and Canada. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]

TikTok Shop Draws Buyers and Sellers of Luxury Goods

November 25, 2025
Sellers of luxury goods have reportedly found TikTok Shop to be a good place to reach buyers. Get the Full Story Complete the form to unlock this article and enjoy...

Target Turns to AI to Spruce Up Holiday Shopping

November 12, 2025
Target is introducing new technology features to help customers shop for the holidays. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Amazon Bazaar Expands to 14 Markets

November 07, 2025
About a year after launching Amazon Haul and Amazon Bazaar, Amazon is expanding that shopping experience to another 14 markets. Get the Full Story Complete the form to unlock this...