Online Shopping news and trends

AI Makes the Holiday Shopping List but Who Gets the Sale?

September 15, 2026
Cover image for the September 2026 PYMNTS Intelligence Agentic Commerce Report. Discover how agentic shopping could transform pricing, checkout and digital commerce as consumers and merchants embrace AI-powered shopping.
43% of Consumers See Digital Wallets in Their AI Shopping Future
Consumer Insights // September 10, 2026

A full shopping cart looks promising until the shopper can’t find a way to pay. The merchant has done the hard work of winning their interest, only to lose the sale at checkout. Digital wallet payment preferences can play a major role in whether shoppers...

72% of UAE Shoppers Used AI for Their Latest Purchase
Consumer Insights // September 03, 2026

The UAE shopper has little patience for yesterday’s checkout. A phone can serve as a storefront, research assistant and wallet before a merchant’s website has time to prompt, “add to cart.” AI is now joining that toolkit, giving consumers new ways to find products, compare...

70% of Brazilians Expect to Shop With AI Agents by 2028
Consumer Insights // August 12, 2026

Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the payment method they want to use. Increasingly, they also bring AI along for the trip....

EBay Rides Luxury, Collectibles and AI to 15% Growth in Q2
Earnings // August 05, 2026

Despite its status as a founder of the category, eBay has traditionally been viewed by the rest of eCommerce’s tech platforms as the industry’s red-headed stepchild. It was profitable but often viewed as a mature marketplace overshadowed by Amazon’s logistics network, Shopify’s merchant ecosystem and...

Interviews & Exclusives
AI Makes the Holiday Shopping List but Who Gets the Sale?

September 15, 2026
AI can find the sweater, compare prices and read hundreds of reviews before a shopper finishes a cup of coffee. Getting that sweater through checkout is where the trip gets complicated. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

70% of Brazilians Expect to Shop With AI Agents by 2028

August 12, 2026
Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the...

How Whatnot Turned Live Shopping Into a $6B Business

November 24, 2025
Watch more: Inside Whatnot: Why Live Shopping Works — And What It Means for eCommerce Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Amazon Bets on In-House AI Stack as Walmart Amplifies Workforce

June 27, 2025
Jeff Bezos is getting married this weekend. The Amazon founder has spared no expense, reportedly buying out much of the luxury accommodations in Venice, Italy, for his wedding to Lauren...

Quick Reads
Klarna Expands BNPL Presence in Furniture Category With Cozey Partnership

December 02, 2025
Direct-to-consumer furniture brand Cozey has added Klarna’s buy now, pay later (BNPL) solutions to its online stores in the United States and Canada. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]

TikTok Shop Draws Buyers and Sellers of Luxury Goods

November 25, 2025
Sellers of luxury goods have reportedly found TikTok Shop to be a good place to reach buyers. Get the Full Story Complete the form to unlock this article and enjoy...

Target Turns to AI to Spruce Up Holiday Shopping

November 12, 2025
Target is introducing new technology features to help customers shop for the holidays. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Amazon Bazaar Expands to 14 Markets

November 07, 2025
About a year after launching Amazon Haul and Amazon Bazaar, Amazon is expanding that shopping experience to another 14 markets. Get the Full Story Complete the form to unlock this...