Online Shopping news and trends

Estée Lauder Targets New Customers With Amazon Storefront, ‘Creator Council’
Retail // May 01, 2024

Estée Lauder Companies’ debut of its first brand on the U.S. Amazon Premium Beauty store has “greatly exceeded” the company’s retail sales expectations so far. This new offering, which started with the Clinique brand in late March and will expand to include a select few other brands, has strategically expanded the...

Inflation and Pinched Consumer Wallets Dominate Q1 Earnings
Earnings // May 01, 2024

If there’s a theme for retailers this earnings season, and especially for dining, it might be crystallized in the comments this week from McDonald’s CEO Chris Kempczinski, who told analysts: “Consumers continue to be even more discriminating with every dollar that they spend as they...

Pinterest: Consumers Will Adopt Social Commerce If It’s Easy
Earnings // April 30, 2024

As consumers seek more frictionless eCommerce experiences, Pinterest is seeing user demand for shoppable features, as long as the purchasing journey is simple and intuitive.  The social media company shared Tuesday (April 30) in its first quarter fiscal 2024 earnings report that revenue was up 23%...

When Consumers Buy Electronics, Online Marketplaces Beat Physical Stores
eCommerce // April 30, 2024

Typically, consumers’ preferred purchasing channel remains the physical store, but when it comes to buying electronics, shoppers turn to third-party marketplaces for affordability and convenience. By the Numbers The new PYMNTS Intelligence report “The Online Features Driving Consumers to Shop With Brands, Retailers or Marketplaces” drew from...

Interviews & Exclusives
Inflation and Pinched Consumer Wallets Dominate Q1 Earnings

May 01, 2024
If there’s a theme for retailers this earnings season, and especially for dining, it might be crystallized in the comments this week from McDonald’s CEO Chris Kempczinski, who told analysts: “Consumers continue to be even more discriminating with every dollar that they spend as they faced elevated prices in their day-to-day spending.” He was referring, […]

When Consumers Buy Electronics, Online Marketplaces Beat Physical Stores

April 30, 2024
Typically, consumers’ preferred purchasing channel remains the physical store, but when it comes to buying electronics, shoppers turn to third-party marketplaces for affordability and convenience. By the Numbers The new PYMNTS Intelligence...

Brand Sites Suffer as Consumers Browse but Do Not Buy

April 12, 2024
Consumers make many choices when shopping, and perhaps no decision is more important than whether to complete a purchase. But in the world of eCommerce, cart abandonment — where shoppers...

The Vitamin Shoppe COO: Rise of Click-and-Mortar™ Is Transforming Wellness Retail

April 08, 2024
As retailers adapt to consumers’ increasingly digitally integrated lifestyles, The Vitamin Shoppe is targeting its offerings to today’s Click-and-Mortar™ shoppers. Most of the company’s customers are engaging across digital and physical channels, Andrew Laudato, chief...

Quick Reads
Estée Lauder Targets New Customers With Amazon Storefront, ‘Creator Council’

May 01, 2024
Estée Lauder Companies’ debut of its first brand on the U.S. Amazon Premium Beauty store has “greatly exceeded” the company’s retail sales expectations so far. This new offering, which started with the Clinique brand in late March and will expand to include a select few other brands, has strategically expanded the company’s consumer reach, Fabrizio Freda, president and CEO of Estée Lauder, […]

Airwallex Expands Payment Acceptance Solution to US

April 24, 2024
Airwallex has expanded its payment acceptance solution to the United States. With this service, U.S.-based merchants can accept payments from both domestic and international customers, and foreign merchants with U.S. entities can provide...

Saks Launches Retail Media Network Targeting Luxury Shoppers

April 23, 2024
Saks is now offering digital advertising to connect brands with luxury shoppers on its platform. The new Saks Media Network delivers sponsored product ads and display banners on the luxury eCommerce...

Report: Flink Raising Money from Investors, Discussing Merger With Rivals

April 17, 2024
German grocery delivery startup Flink is reportedly receiving another 100 million euros ($106.7 million) from investors to extend its runway and try to outlast its competitors. The startup is also in...