The agentic shopping shift is most visible at Shopify. Artificial intelligence (AI)-referred traffic to Shopify stores tripled year over year in the second quarter, and orders through those AI channels tripled right along with it. New buyer orders from AI channels are arriving at nearly...
When it comes to retail shopping, consumers are largely using artificial intelligence as a shortcut through the growing complexity of eCommerce rather than as a replacement for making their own decisions. While AI is finding its strongest role in tasks that save time and simplify...
American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to spend. Their shopping habits are outpacing many merchant systems. Get the Full Story Complete the form to unlock this article...
Pinterest set out to reinvent itself as an artificial intelligence-driven shopping destination, and its second quarter results suggest the strategy is working. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
August 05, 2026
American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to spend. Their shopping habits are outpacing many merchant systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]
July 30, 2026
Amazon’s decision this week to scale back parts of its homegrown artificial intelligence portfolio has been taken by the marketplace as a retreat from the frontier-model competition. Get the Full...
July 25, 2026
Spain took home the trophy. The digital economy took everything else: our attention, our sleep, our snack budgets and, apparently, our remaining sense of distance. Uber data supplied to PYMNTS...
July 24, 2026
For the past 25 years, card-not-present payments have been built around a defensive premise: Prove the buyer is human, authorized and in control of the transaction. Fraud systems, merchant controls...
July 30, 2026
Automotive eCommerce firm Carvana’s continuing rollout of software platforms across its operations contributed to the company’s record second-quarter results, Carvana President, CEO and Chairman Ernie Garcia said during a Wednesday (July 29) earnings call. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — […]
July 28, 2026
Shein is cooperating with a U.S. Federal Trade Commission (FTC) investigation into the company’s U.S. business operations, it said in a document related to its planning Hong Kong initial public offering and filed with The Stock...
July 22, 2026
Arts and crafts retailer Michaels has introduced an artificial intelligence (AI)-powered shopping assistant dubbed “Ask Mike.” Get the Full Story Complete the form to unlock this article and enjoy unlimited...
July 20, 2026
South Korea’s decision to fine American-owned eCommerce firm Coupang is straining relations between the two countries, Reuters reported Friday (July 20). Get the Full Story Complete the form to unlock...
