Ecommerce/page/2 news and trends

Luxury Mystery Boxes Turn Shopping Into a $500 Surprise

October 31, 2026
luxury-mystery-box-retail
Revolve Lifts Revenue per Visit By 50% With AI-Personalized Landing Pages
Retail // October 30, 2026

A shopper who clicked a Revolve ad used to land on the same brand or category page as everyone else, whatever the ad showed. The fashion retailer now uses artificial intelligence (AI) to build a landing page for each click. In A/B tests, those pages...

The RealReal Competes for the Decisions Behind Luxury Purchases
Earnings // October 30, 2026

Luxury resale platform The RealReal reported record quarterly GMV, revenue and orders for the third quarter, prompting it to raise its full-year outlook, according to the company’s Q3 earnings call Thursday (Oct. 29). Revenue increased 19% year over year while GMV grew 23%. Adjusted EBITDA...

Amazon Adds 100-Plus Capabilities to Alexa for Shopping
Artificial Intelligence // October 29, 2026

Amazon has introduced several new capabilities for its Alexa for Shopping artificial intelligence assistant. “Our vision for Alexa for Shopping is to make every part of shopping as convenient as possible,” Rajiv Mehta, Amazon’s vice president of conversational shopping, said in an announcement Thursday (Oct. 29). “Alexa for Shopping...

Kohl’s Embeds Klarna Payment Options Ahead of Holiday Shopping Season
BNPL // October 29, 2026

Kohl’s shoppers in the United States can now access Klarna’s flexible payment options when paying online or in the Kohl’s app, Klarna said in a Thursday (Oct. 29) press release. The Klarna payment options available to Kohl’s shoppers include paying all at once with Pay...

Interviews & Exclusives
Retailers See Declined Payments but Miss the Second Chance to Save the Sale

October 26, 2026
Commerce firms can often see a payment fail. The opportunity lies in what they can do next. The PYMNTS Intelligence report “How These Industries Are Turning Payments Failures Into Recovers,” the October edition of The Orchestration Advantage Series done in collaboration with Spreedly, found that commerce companies use intelligent retry logic on 41% of declined payments, […]

Walmart and Amazon Expand AI Agents’ Roles in Shopping and Work

October 22, 2026
It was a big week for agentic artificial intelligence at Walmart and Amazon as the two companies outlined plans to capitalize on the technology’s momentum among consumers and enterprises. Walmart...

AI Recommendations Need a Checkout Shoppers Trust

October 22, 2026
Artificial intelligence is making it easier for retailers to get discovered. It is doing considerably less to help them get paid. Data in the October 2026 edition of the Consumer...

Agentic Payments Are About to Break the Meaning of an Authorized Transaction

October 16, 2026
Watch more: Before AI Moves Money, It Must Earn Authority Agentic commerce has a payments problem hiding in plain sight. The financial system does not yet have a universal way...

Quick Reads
The RealReal Competes for the Decisions Behind Luxury Purchases

October 30, 2026
Luxury resale platform The RealReal reported record quarterly GMV, revenue and orders for the third quarter, prompting it to raise its full-year outlook, according to the company’s Q3 earnings call Thursday (Oct. 29). Revenue increased 19% year over year while GMV grew 23%. Adjusted EBITDA margin expanded 290 basis points, reflecting stronger operating efficiency even […]

Amazon Adds 100-Plus Capabilities to Alexa for Shopping

October 29, 2026
Amazon has introduced several new capabilities for its Alexa for Shopping artificial intelligence assistant. “Our vision for Alexa for Shopping is to make every part of shopping as convenient as possible,” Rajiv...

Kohl’s Embeds Klarna Payment Options Ahead of Holiday Shopping Season

October 29, 2026
Kohl’s shoppers in the United States can now access Klarna’s flexible payment options when paying online or in the Kohl’s app, Klarna said in a Thursday (Oct. 29) press release....

Shopify Connects AI Shopping Agents to Merchant Checkout

October 29, 2026
Shopify has embedded agentic payment technology developed by Visa, Mastercard and American Express into its checkout feature, Shop Pay. “I’m excited to share that we’re working with Visa, Mastercard, American...