Ecommerce/page/4 news and trends

Rural America’s eCommerce Transformation Arrives via Delivery Drone

August 27, 2026
Lowe’s AI Assistant Turns Questions Into Sales
Artificial Intelligence // August 27, 2026

Lowe’s AI shopping assistant, Mylow, has fielded more than 25 million questions from customers and store associates since launch, and shoppers who engage with it online convert at three times the rate of those who don’t, CEO Marvin Ellison said on the company’s Aug. 19...

Instacart’s AI Assistant Turns Chitchat Into Cha-Ching
Artificial Intelligence // August 24, 2026

Instacart’s advertising business is already one of the largest in retail media. The company generated more than $1 billion in ads and other revenue in 2025, reaching nearly 100,000 stores across more than 2,200 retail banners, Instacart said a May press release. Its existing formats...

57% of SMBs Now Sell Through Their Own Websites
SMBs // August 24, 2026

Small businesses increasingly see growth coming from the digital channels that extend their reach without requiring another storefront. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy
Consumer Insights // August 24, 2026

A merchant can win the product search, the price comparison and the trip to checkout, only to discover that how a customer wants to pay can still influence where the purchase ultimately happens. Get the Full Story Complete the form to unlock this article and...

Interviews & Exclusives
57% of SMBs Now Sell Through Their Own Websites

August 24, 2026
Small businesses increasingly see growth coming from the digital channels that extend their reach without requiring another storefront. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you […]

Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy

August 24, 2026
A merchant can win the product search, the price comparison and the trip to checkout, only to discover that how a customer wants to pay can still influence where the...

Walmart and Amazon Rewrite the Price War

August 20, 2026
Years of inflation, promotions, personalized discounts and constantly shifting online prices have made shoppers better at finding deals. They have also made it harder for shoppers to know what anything...

Walmart’s Grocery Lead Faces a Higher-Margin Test

August 19, 2026
Walmart reports earnings Thursday (Aug. 20), and it enters with a valuable retail advantage that looks both powerful and underused. It captures the weekly grocery trip, yet Amazon increasingly captures what...

Quick Reads
AIibaba Focuses on Agentic Commerce as AI Spending Balloons

August 20, 2026
Alibaba is focusing on agentic commerce innovations as it spends heavily on artificial intelligence. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]

Amazon Eyes Sixfold Expansion of Drone Delivery Service

August 19, 2026
Amazon hopes to offer drone deliveries in nearly 500 U.S. communities by year-end. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

IKEA Prepares UK Resale Marketplace Launch

August 18, 2026
IKEA plans to launch an online marketplace in the United Kingdom that will allow consumers to buy and sell pre-owned IKEA products, the company said in a Monday (Aug. 17) press...

Albertsons AI Assistants Drive Immediate 26% Basket Growth Among Early Adopters

August 17, 2026
Grocery retailer Albertsons Companies found that the customers who begin using its artificial intelligence-powered online shopping experience make larger purchases almost immediately, Jill Pavlovich, senior vice president of digital shopping...