Online marketplaces are reportedly deploying artificial intelligence (AI) to deliver a personal shopper-like experience to their visitors. EBay, Etsy and ThredUp are among the online marketplaces now leveraging AI technology to enhance the shopping experience for both buyers and sellers, the Wall Street Journal (WSJ) reported Friday (May 3). With AI, they...
As consumers have grown to expect seamless digital convenience, many are finding that smaller merchants fall short of their expectations, PYMNTS Intelligence reveals. By the Numbers The “2024 Global Digital Shopping Index: SMB Edition,” a PYMNTS Intelligence study commissioned by Visa Acceptance Solutions, drew from a survey of...
In a recent edition of PYMNTS Intelligence’s ongoing How We Will Pay Report, “Multitasking Consumers Want to Shop — and Work — at the Same Time,” we examined how the ubiquity of connected devices and apps has altered how U.S. consumers spend their time. The...
Card-linked offers, which provide special savings or rewards attached to a merchant or product, are popular: Roughly 2 in 5 cardholders consistently use them. PYMNTS Intelligence’s research shows how attractive current offers are to users: 93% plan on maintaining or increasing their use in the...
May 08, 2024
You’ve heard of embedded finance. Get ready for embedded lending. It’s a relatively new term to describe an important trend in consumer financial behavior, and Visa is among the companies that believe it is poised to take off, if its partners can educate consumers about its advantages. “We’re still on the journey of educating consumers […]
April 08, 2024
It was a week of widespread losses for the CE 100 Index. Only the “Have Fun” pillar gained ground, up 1.1%. Spotify shares gained 17.6%, leading that “fun” segment higher,...
March 28, 2024
Consumers increasingly want digital innovation no matter where they shop. Industry giants typically hold an edge in providing more digital shopping features because of their size and scale. However, savvy...
March 01, 2024
Brands invest significant resources in merchandising, often relying on third-party interventions to ensure proper stocking and presentation of products in stores. To accomplish this, brand representatives are deployed to stores...
May 03, 2024
Online marketplaces are reportedly deploying artificial intelligence (AI) to deliver a personal shopper-like experience to their visitors. EBay, Etsy and ThredUp are among the online marketplaces now leveraging AI technology to enhance the shopping experience for both buyers and sellers, the Wall Street Journal (WSJ) reported Friday (May 3). With AI, they are seeking to enhance the shopper’s experience by finding the […]
March 28, 2024
Tutch has appointed Microsoft veteran Greg Jones as its CEO as it expands into the U.S. market. The company, which is backed by Microsoft and already operates in Australia, offers retail technology that...
February 22, 2024
British buy now, pay later (BNPL) firm Zilch has launched a new credit payment product. The company says its “Pay over 3 months” product, announced Thursday (Sept. 22), does what its...
February 12, 2024
Consumers reported spent 7.7% less on sporting goods in January than they did in the same month a year earlier. Online spending at sporting goods stores declined 6.8% year over...
