Shopping news and trends

Beyond Shopping: Malls Seek New Life as Dynamic Destinations
News // January 03, 2025

Paco Underhill is a name synonymous with the evolution of retail spaces, particularly malls. As an environmental psychologist, retail consultant and the author of “Why We Buy,” Underhill has dedicated his career to understanding the behavior of consumers and how the retail world responds to...

Retail’s Gen Z Playbook: Bridging the Digital Divide In-Store
Retail // January 03, 2025

While Amazon and Walmart take a breather and process a fresh influx of returns, we thought we’d take a look into the interplay between online and in-store retail, which has been getting a lot of attention these days. As 2025 begins, what roles will physical...

British Retail Sales Dampened by Consumers Waiting for Bargains
Retail // December 20, 2024

While retail sales in Great Britain rose in November, analysts said the results were dampened by consumers waiting for bargains. Retail sales rose by 0.2% in November, marking the first increase since August, the Office for National Statistics (ONS) said in a Friday (Dec. 20) press release....

Fewer Americans Shopped Black Friday Despite Record Spending
Retail // December 04, 2024

America’s biggest retailers kicked off the holiday shopping season with record spending. However, the actual number of people shopping during the Thanksgiving-to-Cyber-Monday stretch declined slightly this year, according to data published Tuesday (Dec. 3) by the National Retail Federation (NRF). Still, the 197 million people who shopped this year...

Interviews & Exclusives
Beyond Shopping: Malls Seek New Life as Dynamic Destinations

January 03, 2025
Paco Underhill is a name synonymous with the evolution of retail spaces, particularly malls. As an environmental psychologist, retail consultant and the author of “Why We Buy,” Underhill has dedicated his career to understanding the behavior of consumers and how the retail world responds to those behaviors. In 1986, he founded Envirosell, a company that […]

Retail’s Gen Z Playbook: Bridging the Digital Divide In-Store

January 03, 2025
While Amazon and Walmart take a breather and process a fresh influx of returns, we thought we’d take a look into the interplay between online and in-store retail, which has...

41% of Zillennials Prioritize Price Over Brand Loyalty in Shopping

November 11, 2024
Zillennials — who were born between 1991 and 1999 — are reshaping the retail market with a blend of millennial values and Generation Z’s tech-savviness. A PYMNTS Intelligence report, “What...

Clarity Is Key: The Link Between Transparent Billing and Chargeback Reduction

October 23, 2024
  Unexpected charges are a reality that 30% of consumers experienced in just the last 12 months. These charges could include either outright fraud or some level of ambiguity. For...

Quick Reads
CFPB Calls for Further Research Into BNPL’s Impact on Financial Health

January 13, 2025
The Consumer Financial Protection Bureau (CFPB) said there is a need for more research into buy now, pay later (BNPL) after finding that BNPL borrowers held higher balances on other credit lines. “The importance of BNPL in the credit profiles of BNPL borrowers underlines the need for further research to understand how this growing financial product […]

British Retail Sales Dampened by Consumers Waiting for Bargains

December 20, 2024
While retail sales in Great Britain rose in November, analysts said the results were dampened by consumers waiting for bargains. Retail sales rose by 0.2% in November, marking the first...

Fewer Americans Shopped Black Friday Despite Record Spending

December 04, 2024
America’s biggest retailers kicked off the holiday shopping season with record spending. However, the actual number of people shopping during the Thanksgiving-to-Cyber-Monday stretch declined slightly this year, according to data published Tuesday...

Holiday Shoppers Wait for Deals Before Buying

November 29, 2024
Early results from this year’s holiday shopping season reportedly suggest that consumers are waiting for deals before buying. Shoppers are focused on promotions and are frequenting some but not all...