Payments platforms have plenty of transaction data. Smart checkout is raising the value of the merchant information they do not have. The technology can draw on payment history, customer identity, product information, rewards, previous purchases and transaction performance to determine what a shopper sees at...
Every morning, they start showing up to shop. By the time the East Coast is at work, the crowd is in the tens of millions. They come with an occasion. A wedding in September on the Cape. A baby shower gift for a friend’s daughter....
AI agents have moved from the wish list to the shopping cart. The next test is simple: Can merchants keep control when software starts acting like a customer? “The Agentic Commerce Deep Dive: Payment Infrastructure and the Path to Trust for Merchants,” a collaboration between...
Loyalty points have largely remained trapped inside the programs that issued them. That model is beginning to loosen as a growing number of initiatives promote greater flexibility, making rewards easier to earn, redeem and use across shopping journeys rather than within a single brand. PYMNTS...
October 05, 2026
Embedded offers have a sizable audience before merchants, banks and brands solve for full automation. Consumers who are most receptive to automated offer management account for $89.1 billion in estimated recent spending across grocery, retail and restaurant purchases. The finding comes from “Embedded Offers: The Billion-Dollar Opportunity Inside Recent Consumer Spending,” a PYMNTS Intelligence report […]
May 19, 2026
The next fight for consumer loyalty may start before checkout, when shoppers are still deciding what belongs in the cart. A new PYMNTS Intelligence report, “Embedded Offers: The Billion-Dollar Opportunity Inside...
April 06, 2026
Watch more: The Digital Shift With Rezolve AI’s Dan Wagner Agentic commerce remains a work in progress, with its promise of automated buying colliding with the practical limits of infrastructure,...
November 28, 2025
Walk into a CVS pharmacy. Scroll a live auction on Whatnot. Book a salon visit through Ulta Beauty. Comparison shop a sectional on Furniture.com or step into Robert Talbott’s resurrected...
April 10, 2026
Walmart’s marketplace is playing a key role in its efforts to grow its general merchandise business, Walmart Chief Financial Officer John David Rainey said Wednesday (April 8). Speaking at the JPMorgan 12th Annual Retail Roundup 2026, Rainey said that growing general merchandise is “one of the major pillars of our strategy” and that marketplace is “the vehicle […]
February 05, 2026
Apparel, accessories and cosmetics companies are focusing on higher-income consumers, Reuters reported Thursday (Feb. 5). Companies targeting these consumers with stepped-up ad campaigns and premium products, according to the report....
November 25, 2025
Sellers of luxury goods have reportedly found TikTok Shop to be a good place to reach buyers. Handbags, limited-edition sneakers and watches are among the luxury goods that are selling...
November 06, 2025
Bilt, a loyalty program for renters, and Rakuten, a shopping platform, have integrated their rewards programs. This collaboration allows Bilt members to redeem Rakuten Cash Back for Bilt Points, the...
