Restaurant news and trends

Kroger’s Sushi Sales Blur Line Between Grocery Stores and Restaurants
Retail // September 03, 2023

Consumers prefer to pick up their restaurant meals, but where they purchase them is no longer as clear-cut.  Kroger has been crowned the nation’s top sushi seller, with consumers purchasing more than 40 million pieces from the grocery chain per year. The top title comes as Kroger...

QSRs Bring the Picnic to a Beach Umbrella Near You This Summer
Restaurant innovation // July 03, 2023

As consumers gear up to go on summer vacation, aggregators and restaurants alike are looking for ways to keep customers engaged even when they are away from home. Most recently, quick-service restaurant (QSR) giant Domino’s announced a couple weeks ago the launch of Domino’s Pinpoint Delivery,...

10 Years and 5 Billion Orders Later, DoorDash Expands to More On-Demand Categories
Aggregators // June 28, 2023

In DoorDash’s decade of operation, the company has taken the restaurant aggregator business model and expanded it to so much more, shifting its goals from food delivery to providing everything on demand. The company’s recent Dash Forward virtual event showcased the aggregator’s shift from its origins,...

DoorDash Adds SNAP EBT Acceptance to Win Low-Income Shoppers’ Grocery Loyalty
eCommerce // June 27, 2023

In an effort to gain share of consumers’ grocery spending both from traditional brick-and-mortar grocers and from aggregator rivals such as Instacart, DoorDash is expanding its audience by adding the ability to pay via Supplemental Nutrition Assistance Program (SNAP) Electronic Benefits Transfer (EBT). At Dash...

Interviews & Exclusives
QSRs Bring the Picnic to a Beach Umbrella Near You This Summer

July 03, 2023
As consumers gear up to go on summer vacation, aggregators and restaurants alike are looking for ways to keep customers engaged even when they are away from home. Most recently, quick-service restaurant (QSR) giant Domino’s announced a couple weeks ago the launch of Domino’s Pinpoint Delivery, which lets consumers order delivery to pinned locations, enabling the […]

62% of Consumers Discover Restaurants on Google

June 15, 2023
As restaurants look to attract consumers on crowded digital platforms, the most important digital profile, PYMNTS research reveals, is not Yelp, nor is it any of their social media pages....

Restaurant Operators Want Smarter Software to Simplify Payments Complexity

May 26, 2023
Today’s restaurants are challenged to be more productive than ever, and to meet those challenges, they need smarter workforce management solutions. In a conversation with PYMNTS’ Karen Webster, Tony Smith, co-founder...

Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed

April 11, 2023
The planets are aligning around voice artificial intelligence (AI) as everyday business use cases begin to build, perhaps nowhere more so than at the restaurant drive-thru. The synergies are clear,...

Quick Reads
Business Expenses Set to Climb as Business Lunches Are Back

May 14, 2023
The business lunch is reportedly back in major cities following a pandemic-driven hiatus. The number of lunchtime diners in New York City rose each month between January and April from 2022’s figures, Bloomberg News reported Friday (May 12), citing data from OpenTable. March was the sole exception, the report said, with Fridays that month nearly the same […]

US Adds 311,000 Jobs in February, Lagging Behind Six-Month Average

March 10, 2023
Job growth continued but slowed as the U.S. added 311,000 jobs in February. That gain was lower than the revised 504,000 added jobs reported for January and the average monthly...

Orderlion Buys Supli to Expand B2B Food and Beverage Platform 

December 07, 2022
Two suppliers of B2B software for the food and beverage industry are combining.  Austria’s Orderlion has acquired France’s Supli, the companies said in a Wednesday (Dec. 7) press release.  The acquisition...

EU Consumers Tighten Belts as Cost of Living Rises

October 30, 2022
Rising interest rates and energy costs have forced consumers in Europe to start reducing their discretionary spending. As The Financial Times (FT) reported Sunday (Oct. 30), spending on cars, movies...