As consumers increasingly demand quicker and more convenient digital ordering and payment, Panera Bread has added a feature that allows them to make restaurant purchases with one swipe. The fast-casual giant, which has more than 2,100 locations across the U.S. and Canada, announced Wednesday (Sept....
This week in restaurant news, Subway rethinks its rewards strategy, Chick-fil-A expands its mobile order drive-thru lanes and Whataburger opens its first digital-only location. As restaurants’ economic challenges have stretched on for years, many brands are rethinking their loyalty programs in an effort to find...
IHOP will become the first restaurant to leverage Google Cloud’s Recommendations AI for digital ordering, as across the industry, eateries compete to offer the most personalized customer experience. The casual dining chain announced its partnership with Google Cloud on Thursday (Aug. 24), leveraging the latter’s technology...
This week in restaurants, Wendy’s and Taco Bell develop new restaurant designs with an eye toward digital growth, and Checkers and Rally’s expand tests of voice artificial intelligence (AI) by adding Spanish language capabilities. Quick-service restaurant (QSR) giant Wendy’s, which has around 7,000 locations around...
June 29, 2023
New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to close permanently, the restaurant industry is again in crisis. Now, food service providers are under pressure from a troubled economic landscape. Persistent supply chain issues and high inflation have led […]
September 22, 2022
As nearly 4 in 10 consumers used food aggregators in the 30 days before our survey, it might seem that these purchases comprise a considerable share of the restaurant market...
July 15, 2021
For all restaurants, recovery from the devastating effects of the COVID-19 pandemic has been an uphill battle. However, not every restaurant’s hill has been equally steep. Restaurants that were able...
July 07, 2021
McDonald’s may seem like a latecomer to the digital loyalty game, but it may be a little more complicated than that. The company announced in late June that it will...
August 14, 2023
Airport hospitality firm OTG Management is changing the way its customers order their meals. The company has begun phasing out the iPads used for orders at airports across the country in favor of mobile ordering options, Bloomberg News reported Monday (Aug. 14). The system will let users scan a QR code to access menus from […]
August 07, 2023
The typical McDonald’s dining area is a lonely place these days. The fast food giant hasn’t seen sales drop, but as The Wall Street Journal reported Monday (Aug. 7), most of those meals aren’t...
March 07, 2023
Uber says it wants to help travelers in Tampa grab a bite before their flight. The company’s Uber Eats business has joined forces with Tampa International Airport to bring mobile ordering to the...
August 02, 2022
Food delivery and payments tech company Waitr will be working with the New Orleans Saints to add in-stadium ordering options for the Caesars Superdome in New Orleans, a press release...
