Qsrs news and trends

Starbucks Brews In-House Tools in Shift From Big Tech
ResTech // July 09, 2026

Starbucks is developing in-house systems that could replace software it buys from Big Tech companies, Bloomberg News reported Thursday (July 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins...

Pizza Needs a Turnaround. America Needs a Slice.
Retail // June 20, 2026

Pizza has entered its “It’s not you, it’s me” era, which is ridiculous because it is absolutely us. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

McDonald’s Fired Its AI. Now It’s Back With Google’s.
Artificial Intelligence // June 12, 2026

McDonald’s is back in the artificial intelligence drive-thru business, and this time it’s bringing Google. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Restaurants Can’t Find Workers. AI Says It Can.
Artificial Intelligence // May 26, 2026

The restaurant industry solved online ordering, delivery and digital payments. It still hasn’t solved labor. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Interviews & Exclusives
Loyalty Programs Drive Nearly Two-Thirds of Restaurant Delivery Decisions

February 24, 2026
Technology has long shaped how people order meals, but in 2026 it is beginning to govern how restaurants define value. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]

How Hardee’s Largest Franchisee Uses AI to Serve Up Efficiency and Profits

May 23, 2025
The largest Hardee’s franchisee in the United States is harnessing artificial intelligence and data-driven insights to improve efficiency and customer satisfaction, which are key drivers of success in the fast-paced...

Retail Sales Muted in April as Front-Loading Fatigue Sets In

May 15, 2025
Consumer spending, the key engine of the economy in the United States, is in danger of stalling. Get the Full Story Complete the form to unlock this article and enjoy...

Retail Sales Preview: Will July’s Consumer Spending Momentum Continue?

September 16, 2024
On Tuesday (Sept. 17), we’ll find out if the July surge in consumer spending — as measured via unadjusted retail sales — has amounted to a blip or a trend....

Quick Reads
Starbucks Brews In-House Tools in Shift From Big Tech

July 09, 2026
Starbucks is developing in-house systems that could replace software it buys from Big Tech companies, Bloomberg News reported Thursday (July 9). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing […]

Starbucks Scraps AI Inventory Tool After Counting Errors

May 22, 2026
Starbucks stopped using an artificial intelligence app for counting inventory after finding that the program miscounted and mislabeled items, Reuters reported Thursday (May 21). Get the Full Story Complete the...

Burger King AI Assistant Frees Managers From Back-Office Tasks

February 27, 2026
Burger King has equipped managers and employees with an artificial intelligence-powered tool called BK Assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Steak ’n Shake Says Bitcoin Helps Beef Up Sales

February 17, 2026
Fast food chain Steak ’n Shake is crediting cryptocurrency for a boost in sales. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...