Qsrs news and trends

Fast-Food Slowdown May Mean Steeper Promotions
Economy // May 02, 2024

It’s been a season of slowing sales for quick-service restaurants (QSRs). That could mean these fast-food brands have to launch greater promotions to attract cost-conscious diners, Reuters noted in a Thursday (May 2) report. “The lack of value offers has opened up consumers to shop for different...

Yum Brands Q1 Earnings Show Digital Sales Surge Amid Broader Challenges
Earnings // May 01, 2024

Yum Brands, the company behind Pizza Hut, KFC and Taco Bell, reported mixed results in its Q1 earnings announcement Wednesday (May 1) with challenges evident in its traditional sales channels, but a significant milestone in its digital growth strategy. Despite a 3% decline in same-store...

Chili’s Beefs up Advertising as Fast Food Frustrates Diners
Earnings // April 30, 2024

Casual dining company Brinker International wants to capitalize on diner discontent with fast food prices. The company — owner of Chili’s and Maggiano’s — released earnings Tuesday (April 30) showing a 3.3% increase in sales, driven primarily by increased menu pricing and an uptick in dine-in traffic. To continue driving that traffic,...

Domino’s Captures Larger Slice of Revenue With Rewards Program
Loyalty & Rewards // April 29, 2024

Domino’s said its decision to relaunch its rewards program last year is paying off. The quick-service pizza chain released quarterly earnings results Monday (April 29) showing a 5.6% increase in U.S. sales, with management pointing to the rewards program as a driver of that growth. “The program is delivering on...

Interviews & Exclusives
Self-Service Confronts Big Issues to Meet Consumer Demand

April 12, 2024
Across restaurants, grocers and nongrocery retailers, self-service is gaining ground, and merchants are making smarter choices about how they apply it. Take the restaurant industry, where a key concern is balancing efficiency and service. Bite, a self-service kiosk provider serving fast-casual, quick-service restaurants and convenience stores, announced in a Tuesday (April 9) press release that it […]

Service Sector Inflation Could Test Consumers’ Appetite to Spend in 2024

January 05, 2024
Through the last several months, payment networks, banks and buy now, pay later (BNPL) firms have pointed to the resilience of the U.S. consumer. Consumers have increasingly opened the proverbial...

2023 Was the Year of Restaurant Loyalty Relaunches

December 14, 2023
As ongoing financial challenges have continued to constrain consumers’ budgets throughout the year, restaurants have taken the opportunity to rethink the financial incentives they offer, relaunching their rewards programs with...

Shoppers Want Grocery Store Loyalty Programs the Most

December 04, 2023
Merchants and brands can foster the use of their store and co-branded credit cards by offering consumers rewards programs, special benefits and card-linked offers. Consumers are most interested in receiving...

Quick Reads
Starbucks Ex-CEO Urges Leaders to Return to Stores

May 06, 2024
Starbucks’ former CEO said the chain’s leaders need to spend more time at its stores. Howard Schultz made the argument on LinkedIn Sunday (May 5), days after the company reported its steepest drop in U.S. customer traffic in 14 years. To combat that problem, Schultz said, Starbucks’ leadership needs to focus on its stores, which he said require “maniacal focus on […]

Fast-Food Slowdown May Mean Steeper Promotions

May 02, 2024
It’s been a season of slowing sales for quick-service restaurants (QSRs). That could mean these fast-food brands have to launch greater promotions to attract cost-conscious diners, Reuters noted in a Thursday (May...

Chili’s Beefs up Advertising as Fast Food Frustrates Diners

April 30, 2024
Casual dining company Brinker International wants to capitalize on diner discontent with fast food prices. The company — owner of Chili’s and Maggiano’s — released earnings Tuesday (April 30) showing a 3.3% increase in sales, driven primarily...

Domino’s Captures Larger Slice of Revenue With Rewards Program

April 29, 2024
Domino’s said its decision to relaunch its rewards program last year is paying off. The quick-service pizza chain released quarterly earnings results Monday (April 29) showing a 5.6% increase in U.S. sales, with management pointing...