Qsrs news and trends

McDonald’s Tests Selling Digital Menu Board Ad Space to Other Brands
ResTech // September 22, 2026

McDonald’s is testing placing ads from other brands on the digital menu boards in its drive-thrus and in its restaurants, Bloomberg reported Tuesday (Sept. 22). The ads are shown after customers place their orders and can be viewed while customers wait for their meals, according...

Square and OpenTable Team on Restaurant Transaction Data
ResTech // August 18, 2026

Square and restaurant tech provider OpenTable expanded their partnership to enable restaurant operators to manage reservations, payments and guest data on Square software and hardware, giving operators a more complete understanding of their guests, according to a Tuesday (Aug. 18) press release. The enhanced integration...

Taco Bell Sales Briefly Move South After Parasite Outbreak
Earnings // July 30, 2026

Taco Bell saw sales decline this month following a parasite outbreak tied to the chain. Parent company Yum Brands addressed the multi-state cyclospora outbreak, which happened during its current quarter, on a Thursday (June 30) earnings call to discuss the previous quarter. “The brand has seen a meaningful near-term sales...

Restaurant Platforms Make Embedded Finance Part of Daily Operations
ResTech // July 13, 2026

As platforms expand the services they offer merchants, financing is emerging as a feature that can be delivered through the same software businesses use every day. The PYMNTS Intelligence report “The Embedded Finance Scale Factor: How Firm Size Shapes Strategy, Technology and Partnership Decisions” found...

Interviews & Exclusives
Loyalty Programs Drive Nearly Two-Thirds of Restaurant Delivery Decisions

February 24, 2026
Technology has long shaped how people order meals, but in 2026 it is beginning to govern how restaurants define value. That is the central finding of the PYMNTS Intelligence January 2026 B2B and Digital Payments Tracker, “Value-Driven Innovation: How Restaurants Are Adapting to Digital Expectations.” The report documents an industry recalibration driven by leaner household […]

How Hardee’s Largest Franchisee Uses AI to Serve Up Efficiency and Profits

May 23, 2025
The largest Hardee’s franchisee in the United States is harnessing artificial intelligence and data-driven insights to improve efficiency and customer satisfaction, which are key drivers of success in the fast-paced...

Retail Sales Muted in April as Front-Loading Fatigue Sets In

May 15, 2025
Consumer spending, the key engine of the economy in the United States, is in danger of stalling. The U.S. Census Bureau released retail data Thursday (May 15) showing that sales...

Fast-Food Chains Order Up AI Despite Early Missteps

March 05, 2025
The fast food industry is stepping up its adoption of artificial intelligence (AI) and automation, with market stalwarts including McDonald’s, Yum! Brands and Wendy’s expanding their deployment of the technology to...

Quick Reads
Toast Courts Convenience Stores With Fuel Platform

September 29, 2026
Restaurant and retail digital technology platform Toast debuted Toast Fuel, new capabilities for gas stations and convenience stores, according to a Tuesday (Sept. 29) press release. Toast Fuel gives operators a single and connected platform for in-store and at-the-pump fuel payments as well as retail and food service, per the release. “Convenience stores sell an […]

McDonald’s Tests Selling Digital Menu Board Ad Space to Other Brands

September 22, 2026
McDonald’s is testing placing ads from other brands on the digital menu boards in its drive-thrus and in its restaurants, Bloomberg reported Tuesday (Sept. 22). The ads are shown after...

Square and OpenTable Team on Restaurant Transaction Data

August 18, 2026
Square and restaurant tech provider OpenTable expanded their partnership to enable restaurant operators to manage reservations, payments and guest data on Square software and hardware, giving operators a more complete...

Taco Bell Sales Briefly Move South After Parasite Outbreak

July 30, 2026
Taco Bell saw sales decline this month following a parasite outbreak tied to the chain. Parent company Yum Brands addressed the multi-state cyclospora outbreak, which happened during its current quarter, on a Thursday...