Qsrs news and trends

Restaurants Can’t Find Workers. AI Says It Can.
Artificial Intelligence // May 26, 2026

The restaurant industry solved online ordering, delivery and digital payments. It still hasn’t solved labor. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Starbucks Scraps AI Inventory Tool After Counting Errors
Artificial Intelligence // May 22, 2026

Starbucks stopped using an artificial intelligence app for counting inventory after finding that the program miscounted and mislabeled items, Reuters reported Thursday (May 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Burger King AI Assistant Frees Managers From Back-Office Tasks
Artificial Intelligence // February 27, 2026

Burger King has equipped managers and employees with an artificial intelligence-powered tool called BK Assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Loyalty Programs Drive Nearly Two-Thirds of Restaurant Delivery Decisions
ResTech // February 24, 2026

Technology has long shaped how people order meals, but in 2026 it is beginning to govern how restaurants define value. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Interviews & Exclusives
Loyalty Programs Drive Nearly Two-Thirds of Restaurant Delivery Decisions

February 24, 2026
Technology has long shaped how people order meals, but in 2026 it is beginning to govern how restaurants define value. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]

How Hardee’s Largest Franchisee Uses AI to Serve Up Efficiency and Profits

May 23, 2025
The largest Hardee’s franchisee in the United States is harnessing artificial intelligence and data-driven insights to improve efficiency and customer satisfaction, which are key drivers of success in the fast-paced...

Retail Sales Muted in April as Front-Loading Fatigue Sets In

May 15, 2025
Consumer spending, the key engine of the economy in the United States, is in danger of stalling. Get the Full Story Complete the form to unlock this article and enjoy...

Retail Sales Preview: Will July’s Consumer Spending Momentum Continue?

September 16, 2024
On Tuesday (Sept. 17), we’ll find out if the July surge in consumer spending — as measured via unadjusted retail sales — has amounted to a blip or a trend....

Quick Reads
Starbucks Scraps AI Inventory Tool After Counting Errors

May 22, 2026
Starbucks stopped using an artificial intelligence app for counting inventory after finding that the program miscounted and mislabeled items, Reuters reported Thursday (May 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS […]

Burger King AI Assistant Frees Managers From Back-Office Tasks

February 27, 2026
Burger King has equipped managers and employees with an artificial intelligence-powered tool called BK Assistant. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Steak ’n Shake Says Bitcoin Helps Beef Up Sales

February 17, 2026
Fast food chain Steak ’n Shake is crediting cryptocurrency for a boost in sales. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Domino’s Sales Tick Up Amid Consumer Belt-Tightening

October 14, 2025
American consumers are tightening their belts, but still have an appetite for pizza. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...