Chick Fil A news and trends

Domino’s Trails Papa John’s in Provider Ranking of Mobile Order-Ahead Apps

February 12, 2024
Domino’s Trails Papa John’s in Ranking of Mobile Order-Ahead
Papa John’s Pizza Still Tops Provider Ranking of Mobile Order-Ahead Apps
Mobile Order Ahead // January 05, 2024

The new year brings movers, shakers and newcomers to this ranking, as competition is sizzling in the mobile order-ahead realm. This edition of PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps sees not only a triple tie but four double ties. Will our top three apps hold onto...

Restaurants Go All-In on Smart Digital, but Consumers Remain Wary
Artificial Intelligence // November 24, 2023

Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for instance, became one of the most recent restaurants to try drone delivery last week, kicking...

Mobile-Only Restaurants Rub Consumers the Wrong Way
Consumer Insights // November 21, 2023

Even when consumers are ordering restaurant meals for pickup, PYMNTS Intelligence reveals, the majority would rather not be limited to exclusively making purchases via mobile device. By the Numbers The PYMNTS Intelligence study “The Digital Divide: Technology, the Metaverse and the Future of Dining Out”...

Dairy Queen Leaps to Top of Provider Ranking of Mobile Order-Ahead Apps
Mobile Order Ahead // October 16, 2023

In this month’s edition of PYMNTS’ Provider Rankings of Mobile Order-Ahead Apps, there’s been plenty of movement, with Dairy Queen leapfrogging eight rankings to dominate the list.  Here’s our top 10 apps for getting your grub on.  The Top 5 In a giant leap, Dairy Queen...

Interviews & Exclusives
Restaurants Go All-In on Smart Digital, but Consumers Remain Wary

November 24, 2023
Restaurants are increasingly adopting automation, artificial intelligence (AI) and robots across all areas of operation, but these efforts are not always a surefire hit. A Chick-fil-A in Valrico, Florida, for instance, became one of the most recent restaurants to try drone delivery last week, kicking off automated delivery with DroneUp, per the restaurant’s Instagram post. […]

How Wahlburgers Keeps Fraud Off The Order-Ahead Menu

November 20, 2019
Mobile order-ahead has had an outsized impact on the entire restaurant industry, with a recent study finding that only 15 percent of restaurant meals are eaten on-premises, down from 40...

NEW REPORT: Why Mobile Order-Ahead Is On The Menu

April 28, 2017
For nearly a century, restaurateurs have looked to speed to gain an edge over the competition.  Since Harry and Esther Snyder, the founders of In-N-Out Burger, debuted order-ahead services in...

What Post-Millennials Like

April 27, 2017
Just as marketers started to get the hang of this newfangled “millennial” crowd, the next generation comes along to shake things up with different values, preferences and spending patterns. C’est...

Quick Reads
SMBs Pivot And Change Business Models To Survive COVID-19

May 12, 2020
As the world grapples with the coronavirus pandemic, a situation no one has ever experienced before, everyone from kindergarten teachers to corporate executives has had to come up with creative approaches to get their jobs done and service the public. But no sector has been hit harder or had to brainstorm more for survival than […]

Chick-fil-A Offers Chicken Parm Meal Kits As More People Cook Home

April 30, 2020
Chick-fil-A is introducing chicken parmesan meal kits as more people are cooking and eating at home due to the coronavirus pandemic. “Our easy-to-prepare, dinnertime solution provides Chick-fil-A customers with all...

Chick-fil-A Launches Dine-In Mobile Ordering

October 20, 2019
Chick-fil-A has announced the launch of dine-in mobile ordering, allowing diners to order ahead before arriving to eat at one the fast-food chain’s locations. After testing out the service in...

Chick-fil-A Moves Into Meal Kits

July 24, 2018
A new entrant has stepped into the meal kit game. Chick-fil-A is about to experiment with the concept in Atlanta. Starting August 27th, the chain will launch Mealtime Kits at...