Fast Food news and trends

McDonald’s Puts AI in Charge of the Drive-Thru

September 29, 2026
McDonald’s voice AI
Fast Food Diners Develop Taste For More than Just Value
Earnings // August 11, 2026

For fast food companies, offering diners discounts on meals may no longer suffice. That’s according to a report Tuesday (Aug. 11) by Reuters, which said that recent quarterly earnings from these restaurant chains showed that the brands that performed the strongest were the ones that...

McDonald’s Business Slows Amid Shakeup of Digital Deals
Earnings // August 04, 2026

McDonald’s says an attempt to lure budget-conscious consumers backfired in its latest quarter. The fast food giant reported earnings Tuesday (Aug. 4) showing that while its global sales were up 4%, comparable sales in the U.S. climbed just 0.8%—compared to 2.5% during the same period...

Fast Food Chains Put AI to Work
Artificial Intelligence // March 05, 2026

Quick-service restaurants have been among the most aggressive corporate adopters of artificial intelligence (AI), deploying the technology as an operational tool to defend margins in one of the most cost-compressed sectors of the economy. Roughly 70% of restaurant operators are either actively using or piloting...

New York Cash Payments Law to Take Effect in March
Money Mobility // December 08, 2025

Food stores and retail establishments in New York are required to accept cash payments for in-person transactions after a bill was signed into law by the state’s governor. Governor Kathy Hochul signed Senate Bill S4153A into law on Nov. 21 after it was delivered to...

Interviews & Exclusives
Consumers’ Food Habits Are Changing With Return to the Office

March 26, 2025
With the end of the COVID-19 pandemic, return to office has become the dominant work mode. According to PYMNTS Intelligence survey data from January 2025, about 80% of employed consumers now work either in-office or in a hybrid setting and 63% of formerly remote workers are back in the office full time. It’s a stark […]

Fast-Food Chains Order Up AI Despite Early Missteps

March 05, 2025
The fast food industry is stepping up its adoption of artificial intelligence (AI) and automation, with market stalwarts including McDonald’s, Yum! Brands and Wendy’s expanding their deployment of the technology to...

Presto CEO Says ChatGPT Pact Shows Where Restaurant Drive-Thru Is Headed

April 11, 2023
The planets are aligning around voice artificial intelligence (AI) as everyday business use cases begin to build, perhaps nowhere more so than at the restaurant drive-thru. The synergies are clear,...

California’s Fast Food Restaurants Prepare for Automation, Closures After Wage Law

September 06, 2022
On Monday (Sept. 5), California’s Governor Gavin Newsom signed into law Bill AB-257, which will set higher wage requirements for fast food workers as well as enact standards related to...

Quick Reads
McDonald’s Business Slows Amid Shakeup of Digital Deals

August 04, 2026
McDonald’s says an attempt to lure budget-conscious consumers backfired in its latest quarter. The fast food giant reported earnings Tuesday (Aug. 4) showing that while its global sales were up 4%, comparable sales in the U.S. climbed just 0.8%—compared to 2.5% during the same period last year—falling short of internal expectations. “We don’t have a […]

New York Cash Payments Law to Take Effect in March

December 08, 2025
Food stores and retail establishments in New York are required to accept cash payments for in-person transactions after a bill was signed into law by the state’s governor. Governor Kathy...

Restaurant Sales Slide As Americans Lose Appetite for Dining Out

August 10, 2025
American restaurant chains are seeing declining sales as consumers stay at home.  As the Financial Times (FT) reported Saturday (Aug. 9) IHOP and Applebee’s parent Dine Brands, Sweetgreen, Wendy’s and...

Wendy’s Predicts Diners Will Feel Pressured All Year

May 04, 2025
Fast food chain Wendy’s is expecting customers to feel financial pressure for the remainder of the year. To that end, the website Nation’s Restaurant News reported Friday (May 2), the...