Opentable news and trends

From Reservations to Ordering, Gen AI Took Over Restaurants in 2023

December 27, 2023
Gen AI Took Over Restaurants in 2023
11% of Consumers Make Restaurant Reservations via Voice Technology
Voice Activation // September 21, 2023

As restaurants look to get more bodies in seats, they could benefit from integrating their reservation platforms with the voice assistants that consumers use day to day, PYMNTS Intelligence suggests. By the Numbers For PYMNTS’ recent study “Preparing for a Voice Commerce Future Report: Gen...

Booking Holdings Brands Working Together to Deploy AI
artificial intelligence // August 04, 2023

Booking Holdings’ brands are sharing among themselves what they’ve learned as they develop and implement artificial intelligence (AI)-powered tools. So said Booking Holdings CEO Glenn Fogel during the company’s quarterly earnings call held Thursday (Aug. 3). “Being able to do all these things from the...

Shift4 and OpenTable Integrate Data for Restaurant Operators
ResTech // May 24, 2023

Shift4 and OpenTable have integrated their data for restaurant operators. With this partnership, diner booking data from OpenTable’s restaurant technology can be combined with spending data captured by Shift4’s SkyTab point-of-sale (POS) system, the companies said in a Wednesday (May 24) press release. “Our collaboration...

Business Expenses Set to Climb as Business Lunches Are Back
Economy // May 14, 2023

The business lunch is reportedly back in major cities following a pandemic-driven hiatus. The number of lunchtime diners in New York City rose each month between January and April from 2022’s figures, Bloomberg News reported Friday (May 12), citing data from OpenTable. March was the sole exception,...

Interviews & Exclusives
Beyond The Buzzword: Harnessing Platforms’ Real Power

March 16, 2018
Two decades ago, talk of platforms was mostly centered around software, often by academics and engineers in highly technical settings. Today, the term is still focused on software — and is still talked about among academics and engineers — but its impact as an innovation enabler makes the word as popular to use as it […]

Quick Reads
Booking Holdings Brands Working Together to Deploy AI

August 04, 2023
Booking Holdings’ brands are sharing among themselves what they’ve learned as they develop and implement artificial intelligence (AI)-powered tools. So said Booking Holdings CEO Glenn Fogel during the company’s quarterly earnings call held Thursday (Aug. 3). “Being able to do all these things from the different brands and being able to learn from each other […]

Shift4 and OpenTable Integrate Data for Restaurant Operators

May 24, 2023
Shift4 and OpenTable have integrated their data for restaurant operators. With this partnership, diner booking data from OpenTable’s restaurant technology can be combined with spending data captured by Shift4’s SkyTab...

Business Expenses Set to Climb as Business Lunches Are Back

May 14, 2023
The business lunch is reportedly back in major cities following a pandemic-driven hiatus. The number of lunchtime diners in New York City rose each month between January and April from...

Uber Travel Expands to 10,000+ Cities

November 14, 2022
Uber has expanded its Uber Travel service to 10,000 cities, part of a suite of new services, as the company and its competitors look to diversify their offerings. The service...