Yelp is bolstering its AI capabilities by acquiring artificial intelligence-powered customer communication platform Hatch. The online business directory announced the deal Wednesday (Jan. 21), saying it would employ Hatch’s lead management solutions to better assist service businesses as they adopt AI. “The acquisition of Hatch...
Expedia, Yelp, Angi, and Square are building agentic artificial intelligence (AI) capabilities for Amazon’s Alexa+. The new integrations are set to debut on the virtual assistant device next year, Amazon wrote on its blog Tuesday (Dec. 23). “We understand that a truly useful personal assistant...
Online business directory Yelp has debuted several new features, including AI-powered insights to its reviews. “This year has been marked by an accelerated pace of product innovation at Yelp,” Craig Saldanha, chief product officer at Yelp, said in a news release Tuesday (Dec. 10). “By...
Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash. The acquisition is expected to close by the end of the year, subject to customary closing conditions, Yelp said in a Thursday (Nov. 7) press release. The company announced the planned acquisition in...
August 10, 2018
Though normally the firm behind the review, today (Aug. 10) was Yelp‘s turn to solicit investor reviews as it reported its Q2 earnings. The reviews were good — very good, in fact. Yelp’s share jumped 29 percent following a big beat on earnings. The firm reported earnings of 12 cents per share when Wall Street […]
October 27, 2017
The selling point for Cheers was never the food; it was the fact that everybody knew your name. Talking the loyalty talk doesn’t inspire consumers to stick with a brand....
September 19, 2017
Since it was founded nearly 13 years ago, the Yelp review site has ascended to the rare place among firms where its name has become a synonym of what it...
August 17, 2016
There is no arguing that online reviews aren’t important in the digital age. Depending on which figures you fancy, between 65 percent and 90 percent of consumers check online reviews before they shop and...
August 10, 2026
Review/reservation platform Yelp has launched an integration with OpenAI’s ChatGPT. This collaboration brings Yelp’s Reservations and Waitlist tools to ChatGPT users, letting them book a table or join a waitlist through Yelp without leaving their chat, the company said in a news release Monday (Aug. 10). “This builds on our existing content integration, which provides […]
January 22, 2026
Yelp is bolstering its AI capabilities by acquiring artificial intelligence-powered customer communication platform Hatch. The online business directory announced the deal Wednesday (Jan. 21), saying it would employ Hatch’s lead...
December 23, 2025
Expedia, Yelp, Angi, and Square are building agentic artificial intelligence (AI) capabilities for Amazon’s Alexa+. The new integrations are set to debut on the virtual assistant device next year, Amazon...
December 10, 2024
Online business directory Yelp has debuted several new features, including AI-powered insights to its reviews. “This year has been marked by an accelerated pace of product innovation at Yelp,” Craig...