Truist Financial’s fourth-quarter and full-year 2024 earnings results, reported Friday (Jan. 17), provide a snapshot of a company seeking to grapple with digital disruption and evolving consumer expectations in modern banking. “2024 was an important year for Truist,” Truist Chairman and CEO Bill Rogers told...
Bank of America’s fourth quarter earnings, released Thursday (Jan. 16) indicated continued momentum in the digital shift that has now resulted in 61% of its consumer sales made through digital channels, up from 49% a year ago. And 78% of all households signed up with...
PNC Financial Service Group will soon roll out a new online banking platform that will complement its investment in new branch locations and renovations, bank executives said Thursday (Jan. 16). “When we do customer surveys and get feedback experience with PNC, we score off the...
Digital transformation is at the forefront of an overarching strategy to elevate the customer experience for officials at UnitedHealth Group. “At the core of the company … it’s all about improving the healthcare system for everybody,” CEO Andrew Witty said to investors Thursday (Jan. 16) during...
January 16, 2025
Bank of America’s fourth quarter earnings, released Thursday (Jan. 16) indicated continued momentum in the digital shift that has now resulted in 61% of its consumer sales made through digital channels, up from 49% a year ago. And 78% of all households signed up with the bank are defined as being “digitally active,” up from […]
January 16, 2025
Digital transformation is at the forefront of an overarching strategy to elevate the customer experience for officials at UnitedHealth Group. “At the core of the company … it’s all about improving...
January 15, 2025
J.P. Morgan Chase’s fourth-quarter earnings results showed continued momentum in consumer spending, with increased credit and debit card use. Consumers also drew down their deposit account balances. “The U.S. economy...
January 13, 2025
Every three months, some of the biggest names in banking report earnings, all on the same day, kicking off an avalanche of quarterly reports across all manner of sectors. The roster...
January 16, 2025
PNC Financial Service Group will soon roll out a new online banking platform that will complement its investment in new branch locations and renovations, bank executives said Thursday (Jan. 16). “When we do customer surveys and get feedback experience with PNC, we score off the charts on our branch experience and we are no better […]
January 16, 2025
Consumer caution in the United Kingdom wasn’t enough to hinder Deliveroo’s fourth-quarter earnings performance. The online food and delivery company saw upticks in revenue and gross transaction value (GTV), according...
January 15, 2025
Goldman Sachs’ partnership with Apple that manages the Apple Card may end before 2030, Goldman Sachs CEO David Solomon said Wednesday (Jan. 15). “We have a contract with Apple to...
January 03, 2025
Uniqlo parent company Fast Retailing and 7-Eleven operator Seven & i Holdings are expected to say they have been facing headwinds when they report their latest earnings next week, Bloomberg...