Consumer Spending news and trends

Household Spending Keeps Pace; Lower-Income Groups Feel the Heat
Consumer Insights // January 22, 2025

Among the messages conveyed so far in the continuing cavalcade of earnings reports — especially from banks — is that consumer spending is buoyant, a trend in evidence from the last few months of the year. PYMNTS Intelligence documented that through 2024, most consumers made...

P&G Meets Shifting Shopper Expectations With Household Staples, Digital Innovation
Earnings // January 22, 2025

The way shoppers shop has changed over the past five years. However, as Procter & Gamble’s second-quarter 2025 earnings showed, some things remain the same. Consumers need household staples like cleaning products, toilet paper and laundry detergent. “The P&G team delivered an acceleration in organic...

Generational Divide in Online Shopping? Not So Fast, Says New Report
Credit Cards // January 22, 2025

Conventional wisdom is that younger generations are tech-savvy and the most willing to try new devices, apps and payment methods. However, PYMNTS Intelligence research from the How People Pay Report, titled “eCommerce for All: How Consumers Across Generations Make Purchases Online,” found that any generation...

66% of Consumers Look for Free Shipping When Online Shopping
eCommerce // January 21, 2025

When consumers are selecting an online store at which to make a purchase, free shipping is the offering that is most commonly on their checklist. Free shipping is an online shopping feature that 66% of consumers take into account when selecting an online store, according...

Interviews & Exclusives
Generational Divide in Online Shopping? Not So Fast, Says New Report

January 22, 2025
Conventional wisdom is that younger generations are tech-savvy and the most willing to try new devices, apps and payment methods. However, PYMNTS Intelligence research from the How People Pay Report, titled “eCommerce for All: How Consumers Across Generations Make Purchases Online,” found that any generation gap is rapidly closing when it comes to commerce, in […]

66% of Consumers Look for Free Shipping When Online Shopping

January 21, 2025
When consumers are selecting an online store at which to make a purchase, free shipping is the offering that is most commonly on their checklist. Free shipping is an online...

eCommerce Rocks December as Retailers Continue Digital Shift

January 17, 2025
December’s retail sales, released on Thursday (Jan. 16) by the Census Bureau, were a snapshot of consumer resilience, buoyed by end-of-year sales. And beyond the month’s snapshot, looking back through...

JPMorgan Reports Bounce in Credit and Debit Sales on ‘Healthy’ Consumer Spending

January 15, 2025
J.P. Morgan Chase’s fourth-quarter earnings results showed continued momentum in consumer spending, with increased credit and debit card use. Consumers also drew down their deposit account balances. “The U.S. economy...

Quick Reads
Kohl’s Customers Push CEO to Restore Retailer’s Past Glories

January 20, 2025
Kohl’s shoppers are reportedly hoping the chain’s new CEO can bring back some old favorites. The retailer appointed in November Michaels Companies CEO Ashley Buchanan to succeed CEO Tom Kingsbury, who stepped down last week. Now, customers are hoping Buchanan can reverse some of the moves by his predecessor that upset Kohl’s longtime shoppers and […]

US Consumers Spend ‘Robustly’ After Almost $1 Trillion Holiday

January 19, 2025
After a nearly $1 trillion holiday season, U.S. consumer spending shows no sign of slowing. The exact figure is $994 billion, according to recent findings from the National Retail Federation....

Retail and Food Services Sales Grow 3.9% YOY in December

January 16, 2025
Retail and food services sales in the United States grew in December. They increased 0.4% compared with November and 3.9% compared with December 2023, according to advance estimates released Thursday...

Target Lifts Guidance After Record Black Friday-Cyber Monday Sales

January 16, 2025
Record post-Thanksgiving sales have caused Target to raise its sales guidance. The retailer announced Thursday (Jan. 16) that it now anticipates an approximately 1.5% increase in fourth-quarter comparable sales after earlier projecting flat growth....