The monthly, weekly or even annual bill is among the interactions a service provider is virtually guaranteed to have with a customer again and again. Yet consumers give the experience mediocre marks. PYMNTS Intelligence’s “The Service Commerce Performance Gap,” produced in collaboration with Paymentus and...
Amazon now captures more spending than Walmart in five of seven retail categories, extending its reach from electronics and apparel into health and personal care. That breadth gives Amazon several ways to grow as consumers shift more purchases toward goods they can research, order and...
As automotive technology evolves, cars are getting more and more expensive to repair. That’s because repair shops are being forced to spend more on software and calibration equipment, expenses that are being passed onto drivers, CNBC reported Saturday (Oct. 3). “The repairs of these vehicles...
American consumer spending remains undaunted by inflation, though it is requiring people to grow more resourceful. That’s according to a report Saturday (Oct. 3) by Bloomberg News, which said these resources include accessing their home equity, using food banks to save money for other purchases,...
October 07, 2026
Watch more: Need to Know With Max Spivakovsky of SoFi A consumer does not have to stop spending to become more careful about money. Debit spending offers a closer look at how consumers are balancing everyday expenses with travel and entertainment, according to Max Spivakovsky, senior director of global payments risk management at SoFi Tech […]
October 06, 2026
The monthly, weekly or even annual bill is among the interactions a service provider is virtually guaranteed to have with a customer again and again. Yet consumers give the experience...
October 06, 2026
Amazon now captures more spending than Walmart in five of seven retail categories, extending its reach from electronics and apparel into health and personal care. That breadth gives Amazon several...
October 02, 2026
Consumers under financial pressure are buying bigger baskets and choosing value-focused merchants, giving retailers an opportunity to help shoppers make each purchase go further. That’s a central finding of “The...
October 04, 2026
As automotive technology evolves, cars are getting more and more expensive to repair. That’s because repair shops are being forced to spend more on software and calibration equipment, expenses that are being passed onto drivers, CNBC reported Saturday (Oct. 3). “The repairs of these vehicles are so sophisticated now and almost always require a laptop,” […]
October 04, 2026
American consumer spending remains undaunted by inflation, though it is requiring people to grow more resourceful. That’s according to a report Saturday (Oct. 3) by Bloomberg News, which said these...
September 28, 2026
When used car retailer CarMax holds its earnings call Tuesday (Sept. 29), investors and analysts will be looking for insights into the company’s progress on its turnaround plan as well...
September 13, 2026
American consumers are facing added strain as inflation continues to outpace wage growth. “A substantial number of Americans are worse off, their incomes are not keeping up with the price...
