Shopping/page/2 news and trends

Study Finds AI Reshaping Commerce Faster Than Retailers Can Adapt
eCommerce // June 01, 2026

The “Global Digital Shopping Index: The AI-Powered Shopper Has Arrived” shows that retail is moving into a new phase. Consumers are no longer just shopping online or using their phones to check prices. They are using mobile devices across the full shopping journey, from product...

81% of Consumers Say Smart Embedded Offers Could Shape Where They Shop
Consumer Insights // May 19, 2026

The next fight for consumer loyalty may start before checkout, when shoppers are still deciding what belongs in the cart. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Consumers Are Learning to Trust AI Through Shopping
Artificial Intelligence // May 14, 2026

Product link discovery has the highest adoption rate of any personal artificial intelligence (AI) task measured in a new PYMNTS Intelligence study, and it’s the only one that’s both already widespread and still growing. Get the Full Story Complete the form to unlock this article...

QVC Was TikTok Shop Before TikTok Shop
The Weekender // April 18, 2026

QVC this week announced it is filing for bankruptcy, which makes this a fitting moment to revisit one of the great retail magic tricks of the modern era: selling people things they did not know they wanted, in real time, from the couch, with a...

Interviews & Exclusives
81% of Consumers Say Smart Embedded Offers Could Shape Where They Shop

May 19, 2026
The next fight for consumer loyalty may start before checkout, when shoppers are still deciding what belongs in the cart. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]

Rezolve AI CEO on the Future of Agentic Commerce

April 06, 2026
Watch more: The Digital Shift With Rezolve AI’s Dan Wagner Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

The SKU Series Highlights How Retailers Use Data and AI to Drive Sales

November 28, 2025
Walk into a CVS pharmacy. Scroll a live auction on Whatnot. Book a salon visit through Ulta Beauty. Comparison shop a sectional on Furniture.com or step into Robert Talbott’s resurrected...

Amazon and Walmart Make Same-Day Grocery Delivery Retail’s New Battleground

August 15, 2025
Amazon and Walmart occupy overlapping territory in retail but dominate in very different ways, largely because they’ve built their empires around different strategic identities. Get the Full Story Complete the form...

Quick Reads
Walmart CFO Says Marketplace Revenue Up 20% Over 2025

April 10, 2026
Walmart’s marketplace is playing a key role in its efforts to grow its general merchandise business, Walmart Chief Financial Officer John David Rainey said Wednesday (April 8). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, […]

Companies Pivot to Higher-Income Consumers as Middle-Class Spending Drops

February 05, 2026
Apparel, accessories and cosmetics companies are focusing on higher-income consumers, Reuters reported Thursday (Feb. 5). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

TikTok Shop Draws Buyers and Sellers of Luxury Goods

November 25, 2025
Sellers of luxury goods have reportedly found TikTok Shop to be a good place to reach buyers. Get the Full Story Complete the form to unlock this article and enjoy...

Bilt and Rakuten Integrate Rewards Programs

November 06, 2025
Bilt, a loyalty program for renters, and Rakuten, a shopping platform, have integrated their rewards programs. Get the Full Story Complete the form to unlock this article and enjoy unlimited...