Amid Alibaba’s declining profits, the eCommerce giant is seeing its online shoppers’ spending habits depend heavily on how trustworthy they feel the platform is. On a call with analysts Tuesday (May 17) discussing the Chinese multinational technology company’s most recent quarterly earnings report, CEO Eddie...
OpenAI’s new GPT-4o artificial intelligence model could enhance real-time voice interactions, improving the experience for the growing number of consumers using voice assistants. PYMNTS Intelligence found that the use of voice assistants has been steadily increasing, with millions worldwide relying on the technology for various tasks, from setting reminders...
Consumers are increasingly buying clothing from third-party digital marketplaces, forcing more retailers to close shop. Most recently, Ted Baker’s North American business announced Friday (May 10) that amid bankruptcy proceedings in the United States, it is closing 40 locations across the U.S. and Canada, kicking off liquidation sales. It also announced...
The internet has been both a blessing and a curse to society and commerce alike. And with the news Wednesday (May 8) that a criminal network of over 75,000 fake eCommerce shops has scammed over 800,000 shoppers in the U.S. and Europe, embracing digital innovation while...
May 14, 2024
Consumers are increasingly buying clothing from third-party digital marketplaces, forcing more retailers to close shop. Most recently, Ted Baker’s North American business announced Friday (May 10) that amid bankruptcy proceedings in the United States, it is closing 40 locations across the U.S. and Canada, kicking off liquidation sales. It also announced closing sales at eight Brooks Brothers locations and seven Lucky Brand stores in Canada. […]
May 09, 2024
The internet has been both a blessing and a curse to society and commerce alike. And with the news Wednesday (May 8) that a criminal network of over 75,000 fake eCommerce...
May 01, 2024
If there’s a theme for retailers this earnings season, and especially for dining, it might be crystallized in the comments this week from McDonald’s CEO Chris Kempczinski, who told analysts:...
April 30, 2024
Typically, consumers’ preferred purchasing channel remains the physical store, but when it comes to buying electronics, shoppers turn to third-party marketplaces for affordability and convenience. By the Numbers The new PYMNTS Intelligence...
May 01, 2024
Estée Lauder Companies’ debut of its first brand on the U.S. Amazon Premium Beauty store has “greatly exceeded” the company’s retail sales expectations so far. This new offering, which started with the Clinique brand in late March and will expand to include a select few other brands, has strategically expanded the company’s consumer reach, Fabrizio Freda, president and CEO of Estée Lauder, […]
April 24, 2024
Airwallex has expanded its payment acceptance solution to the United States. With this service, U.S.-based merchants can accept payments from both domestic and international customers, and foreign merchants with U.S. entities can provide...
April 23, 2024
Saks is now offering digital advertising to connect brands with luxury shoppers on its platform. The new Saks Media Network delivers sponsored product ads and display banners on the luxury eCommerce...
April 17, 2024
German grocery delivery startup Flink is reportedly receiving another 100 million euros ($106.7 million) from investors to extend its runway and try to outlast its competitors. The startup is also in...
