Citibank news and trends

Citi Contends With Mobile App Outage, Directs Users to Website
Digital Banking // January 15, 2025

Citibank has resolved an outage of its mobile app about a day after it was first reported. The official U.S. customer service account of Citi shared this update in a post on X Thursday (Jan. 16) at 5:44 a.m. Pacific time. “Our mobile app is operational now,” the...

Digital, Deposits and Delinquencies in Focus as Banks Kick Off Earnings Season
Earnings // January 13, 2025

Every three months, some of the biggest names in banking report earnings, all on the same day, kicking off an avalanche of quarterly reports across all manner of sectors. The roster is almost always the same: JPMorgan — the largest bank by assets — Citigroup and...

Citi Turns to Google Cloud to Update AI and Digital Strategy
Digital Banking // October 28, 2024

Citi has teamed with Google to use artificial intelligence (AI) and cloud technology to bolster its digital strategy. The collaboration, announced Monday (Oct. 28), is designed to use Google Cloud’s expertise to upgrade the banking giant’s infrastructure. “Citi is on a mission to modernize our...

Citibank Urges Dismissal of Lawsuit Alleging Failure to Prevent Fraud
Legal // October 08, 2024

Citibank lawyers urged a judge Tuesday (Oct. 8) to throw out a suit filed in January by New York Attorney General Letitia James that accuses the bank of failing to protect fraud victims. The lawyers argued that the bank has protections in place for consumers...

Interviews & Exclusives
Digital, Deposits and Delinquencies in Focus as Banks Kick Off Earnings Season

January 13, 2025
Every three months, some of the biggest names in banking report earnings, all on the same day, kicking off an avalanche of quarterly reports across all manner of sectors. The roster is almost always the same: JPMorgan — the largest bank by assets — Citigroup and Wells Fargo are the first out of the gate, followed […]

SVB Shutters and Banks Drag CE 100 Index 6.7% Lower

March 13, 2023
The CE 100 Stock Index lost 6.7% as Silicon Valley Bank collapsed during a dramatic week that raises questions about FinTechs and startup funding. It remains unclear what the ripple...

Comerica Bank: Finding The Digital Fix For Accounts Receivables

August 17, 2020
The COVID-19 pandemic has made businesses and banks race to find solutions for immediate problems in recent months, but these firms must also consider how the pandemic could affect their...

Wells Fargo: First Impressions Are Key When It Comes To Digital Onboarding

June 26, 2020
Digital banking has become the new normal as social distancing guidelines and stay-at-home orders have drastically curbed financial institutions’ (FIs’) abilities to conduct in-branch services. Online account openings increased by...

Quick Reads
Judge Rules New York Lawsuit Against Citibank Can Proceed

January 21, 2025
Citibank will have to face a New York state lawsuit alleging that it failed to protect and reimburse victims of fraud. A federal judge rejected the bank’s request to dismiss the lawsuit, Reuters reported Tuesday (Jan. 21). Citibank had argued that the law under which it is being charged expressly excluded wire transfers, according to […]

Citi Contends With Mobile App Outage, Directs Users to Website

January 15, 2025
Citibank has resolved an outage of its mobile app about a day after it was first reported. The official U.S. customer service account of Citi shared this update in a post on X...

Citi Turns to Google Cloud to Update AI and Digital Strategy

October 28, 2024
Citi has teamed with Google to use artificial intelligence (AI) and cloud technology to bolster its digital strategy. The collaboration, announced Monday (Oct. 28), is designed to use Google Cloud’s...

Citibank Urges Dismissal of Lawsuit Alleging Failure to Prevent Fraud

October 08, 2024
Citibank lawyers urged a judge Tuesday (Oct. 8) to throw out a suit filed in January by New York Attorney General Letitia James that accuses the bank of failing to...