Deep Dive news and trends

Deep Dive: How Open-Loop Contactless Payments Could Power Global Transit
Digital Payments // February 01, 2022

Pandemic-related concerns and restrictions brought contactless payments into the mainstream by prompting unprecedented numbers of consumers and merchants to adopt the technology. Contactless payments’ popularity extends far beyond retail, however. A recent report has found that 92% of public transit officials hope to use touchless payment and ticketing innovations to bring ridership back on...

Deep Dive: The Rise of Decoupled Debit and the Potential Impact of Interchange Fees
Next-Gen Debit // January 31, 2022

Concerns about supply chain delays and longer shipping times led holiday shoppers to open their wallets earlier in 2021. Consumer spending growth remained steady through the fall months, according to one report, and purchases made on both credit and debit cards saw an uptick. Compared to 2020, retail purchases in the goods sector...

Deep Dive: The Growing Demand for Instant Payment Options Across the Economy
Consumer Payments // January 24, 2022

Instant disbursements were on the rise in 2021, with nearly three times as many consumers receiving an instant disbursement last year compared to 2020, while 17% of consumers received at least one instant disbursement. Instant disbursements could overtake Automated Clearing House (ACH) payments as the most popular disbursement...

Deep Dive: How Efficient Delivery, Advanced Tools and Loyalty Can Help Restaurants Keep up With...
Restaurant innovation // January 20, 2022

Food delivery aggregators were once considered rarities reserved for special occasions, primarily used by young, tech-savvy consumers, but they have fast become a staple in many American households that defy any single demographic. The pandemic has made Americans’ desire for seamless, customizable dining experiences more...

Interviews & Exclusives
How Bridge Millennials Are Reinventing The Gas Run

August 02, 2018
How does the first generation of connected consumers with spending power buy their gas? The same way anyone does — with a credit or debit card. But that’s not how they want to — and brand new data from a study of 10,000 of those consumers details what station operators must do to earn the business and loyalty of this powerful consumer bellwether.