Online Banking news and trends

Fifth Third Gains Deposits by Investing in Branches and Banking Platform

January 21, 2025
PNC to Complement Branch Expansion With New Online Banking Platform
Earnings // January 16, 2025

PNC Financial Service Group will soon roll out a new online banking platform that will complement its investment in new branch locations and renovations, bank executives said Thursday (Jan. 16). “When we do customer surveys and get feedback experience with PNC, we score off the...

FinTech Dave Says DOJ Lawsuit Is ‘Government Overreach’
Legal // December 31, 2024

Mobile banking app Dave is pushing back against claims in a new government lawsuit. The Department of Justice (DOJ) filed a suit Monday (Dec. 30) against the FinTech and its CEO Jason Wilk, alleging they violated federal law by deceptively advertising Dave’s cash advances, charging hidden fees, misrepresenting how...

Banks Fight Back: How Cross-Border Technology Is Challenging FinTech Disruptors
Cross-border Payments // December 09, 2024

Global financial messaging network Swift said earlier this year that it was working with 25 financial institutions (FIs) and application providers on a “proof of value” initiative focused on improving front-end interactions, where the lower-end value transactions (defined as payments below the $100,000 threshold) is...

VyStar’s ‘Dysfunctional’ System Switch Reveals Risks, Lessons in FinTech Partnerships
Banking // November 05, 2024

Successful collaborations between traditional financial institutions (FIs) and FinTechs rest on one shared goal: offering end-users the best of both worlds. FinTechs bring speed and innovation, enabling things like real-time payments and access to funds, while FIs and credit unions contribute trust and regulatory expertise....

Interviews & Exclusives
Banks Fight Back: How Cross-Border Technology Is Challenging FinTech Disruptors

December 09, 2024
Global financial messaging network Swift said earlier this year that it was working with 25 financial institutions (FIs) and application providers on a “proof of value” initiative focused on improving front-end interactions, where the lower-end value transactions (defined as payments below the $100,000 threshold) is worth as much as $12 million. Andy Elliott, vice president […]

Cardinal Credit Union’s Digital Leap: Financial Education Meets Modern Banking

August 06, 2024
Cardinal Credit Union, a 71-year-old CU based in Ohio, is rooted in bringing financial education to the community and in educating younger generations. But the key to its future success...

Browser ID and ‘Silent Authentication’ Underpin Online Banking Security

May 30, 2024
With so much focus placed on mobile banking and digital wallets, online transactions are often lost in the mix. While mobile devices have become ubiquitous, conducting transactions via desktop browsers...

Digital Shift Helps Banks Tailor Credit Offers to Consumers

March 28, 2024
For decades, consumer expectations around the convenience and always-on capabilities of their financial services could not be met. The typical Monday-through-Friday banking hours and 4 p.m. branch closings have made...

Quick Reads
Fifth Third Gains Deposits by Investing in Branches and Banking Platform

January 21, 2025
Ohio-based Fifth Third Bancorp is seeing gains from its investments in new branches in the Southeast U.S. and its digital banking platform. Fifth Third generated year-over-year household growth of 2.3%, with that figure being 6% in the Southeast, Fifth Third Chairman, CEO and President Tim Spence said Tuesday during the bank’s quarterly earnings call. By […]

PNC to Complement Branch Expansion With New Online Banking Platform

January 16, 2025
PNC Financial Service Group will soon roll out a new online banking platform that will complement its investment in new branch locations and renovations, bank executives said Thursday (Jan. 16)....

FinTech Dave Says DOJ Lawsuit Is ‘Government Overreach’

December 31, 2024
Mobile banking app Dave is pushing back against claims in a new government lawsuit. The Department of Justice (DOJ) filed a suit Monday (Dec. 30) against the FinTech and its CEO Jason Wilk, alleging...

CFPB: VyStar Hurt Customers With ‘Botched’ Online Banking Rollout

October 31, 2024
Federal regulators have taken action against VyStar Credit Union following a “botched” online banking launch. As the Consumer Financial Protection Bureau (CFPB) said in its announcement Thursday (Oct. 31), VyStar...