Today in Data: Banking Customers Pick Security Over Convenience

By PYMNTS | June 3, 2022

Today in data, a majority of digital banking customers in the U.S. say they value security more than convenience.

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Data

282%: Rise in account takeover fraud (ATO) incidents last year

22%: Share of U.S. consumers who say they are not confident in their banks’ ability to handle suspicious activity

6 in 10: Number of consumers who say they’re willing to access their accounts using alternative authentication methods

⅔: Portion of American consumers who say they choose security over convenience in digital banking

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