
It’s not news that the 70 million people born between 1980 and 2000 — the millennials — are financially challenged. But Karen...

When we all got a peek at Amazon Go last week, the buzz was all about innovating the checkout experience. That, Karen...

Shifts in the Earth’s tectonic plates can cause massive devastation, and some shifts are so severe they’ve wiped out entire civilizations. The...

Digital payments are the wave of the future, but it’s been a pretty rocky — and inconsistent — road to getting there...

The 2016 U.S. Presidential Election taught us many things. But Karen Webster said that it mostly taught us what can happen when...

Steve Ballmer said last week that things might have been different for Microsoft and mobile had they only followed his advice. Karen...

Lots of people in the U.S. will be sitting on pins and needles awaiting the election results a week from Tuesday. Not...

There’s a pretty alarming epidemic that’s now afflicting many of the matchmakers lucky enough to solve matchmaker’s biggest problem: ignition and scale....
2009 was a good year for PYMNTS. This week, we're celebrating our seventh birthday. Check out the letter from our CEO Karen...

First Data went public — for the second time — on October 15, 2016. Karen Webster thought it would be fun to...

Google, Apple and Amazon have all put some pretty big bets behind a commerce-enabled future that is activated by voice. Each brings...

I was all set to write a very different piece this week. Then I stumbled upon a Newsweek story published on February...

Bots are in, and apps are out, says the media. And that fire was stoked further when Messenger’s David Marcus announced that...

Last week, the CFPB came down on Wells Fargo when it exposed its egregious business practices, all in the name of being...

For most of the last decade, we’ve been talking about the same old, same old. Mobile payments will be how we pay....

"Reality Check" was a TV show that aired in 1995 about a couple of kids who moved into a house and found...

The Boston Red Sox and The New York Yankees are the most celebrated rivalry in sports history. It all began in 1919,...

The whole world started piling on EMV last week. Media reported its confusing and clunky experience at the POS and wondered why...

We’ve been trying to ignite mobile payments now for more than a decade and we’ve barely moved the needle. Karen Webster says...

There’s no doubt that the announcement of the Visa/PayPal partnership shook the payments world more than a little bit last Thursday. Over...

Most people describe Netflix’s success as anticipating the shift from physical to digital media consumption. Karen Webster says that would be overlooking...

There’s a battle brewing in commerce, Karen Webster says. One that’s driven by the fear of being boxed into the whims of...
Friday, July 8, 2016: Thought to provoke on this Friday. Is messaging the new browser? I just talked to a clever innovator...

In the mood for a little role play today? Your head of product walks into your office with his end of quarter...

At the start of the year, I wrote a piece that outlined six trends that I suggested would set the agenda for...

This piece will give you important insight that hasn’t been covered about Apple’s developer announcement last week. So, keep reading. I promise...

The world lost “The Greatest of All Time,” boxer Muhammad Ali, over the weekend due to complications associated with his 32-year battle with...

‘Tis the season for … caps and gowns! Nearly three and a half million kids will graduate from high school this year...

Starbucks and Dunkin’ have cracked it. Walmart Pay seems to have all of the ingredients to do it, too. Facebook and Messenger...

“We’re frankly scratching our heads.” That’s Macy’s CFO last week explaining – or perhaps not - the root cause of their rather...

Not many companies can lay claim to losing as much value in 12 months as the entire market cap of the world’s largest...
If last week wasn’t a wake-up call that there’s something amiss in Cupertino, I don’t know what is. I’m not talking about the...

Has Uber reached its tipping point? Or, more appropriately, is it tipping the future upon which Uber’s business might hinge? At the...
“Open Sesame” was the magical phrase that a poor mythical woodcutter named Ali Baba uttered to open the door of a secret...

Free. What can be better than free? “Free” is so alluring that songwriters have created a boatload of songs about the concept....
Until about a couple of weeks ago, bots were mostly thought of as the last four letters of a word that began...

Payment’s Next Big Thing: The “Uber Of Nothing" ”I’m about to sneeze. May I have a Kleenex, please?” “I have a headache....
In January of this year, I wrote a piece in which I said there were six things that would shape the direction...

The path to faster payments in the U.S. doesn’t have to be paved with a 500+ person task force analyzing what the...

Consumers and retailers in the U.S. apparently just aren’t getting it. The latest stats coming out of the U.K. show that one...

The world is increasingly sleep deprived. Nearly 70 percent of adults in the U.S., 75 percent in the U.K. and nearly a third...
I, Shopper, take thee, Online Retailer, to be my faithful partner in commerce. To have and to hold from this day forward...
“Mobile is everything.” That’s the theme of this year’s Mobile World Congress. The conference organizers make a great point. Mobile is everything...
Warren Buffett is a lot more than just a mega-billionaire and one of the world’s most revered investors. He’s a philanthropist. He’s...

"I’m from the government and I’m here to tell you that you’re wrong." That was sort of the email that I got...
What passes today as innovation is really pretty trivial. That’s the view of Robert Gordon, noted macroeconomist and Stanley G. Harris...
We all watched yesterday as two of the NFL’s crown jewels battled it out for a chance at Super Bowl 50. Manning...
It’s common knowledge that Kodak’s demise came at the hands of digital. But few know the whole story of why that happened....

“Defender of man.” That’s the meaning of a girl’s name that, until recently, wasn’t all that popular or even very familiar. But...

There are lots of things that will influence the actions of the players within the vast and dynamic ecosystem in 2016. But...