Automated Retail Tracker

Automated Retail – March 2020

Inside the March Tracker
Automated Retail Tracker
  • A look at how a new checkout technology could power a multibillion-dollar market
  • The latest developments from the automated retail space, including 7-Eleven’s testing of cashierless convenience stores and Nordstrom’s efforts to digitize vending machines
  • An interview with Luke Saunders, founder and CEO of fresh meal vending company Farmer’s Fridge, on how his business is upgrading customers’ experiences at its self-service smart vending machines

Automated Retail – August 2019

Inside the August Tracker
Automated Retail Tracker
  • Bhushan Mehendale, vice president of engineering at Esper, on designing software that allows retailers to remotely change automated kiosks’ functions and use them for various sales applications
  • Notable news from around the space, including Kroger and Ocado’s new automated order fulfillment centers and McDonald’s experiment with robotic fryers
  • A Deep Dive examining how automated buy online, pickup in store solutions help stores compete against eCommerce giants

Automated Retail — July 2019

Inside the July Tracker
Automated Retail Tracker
  • An interview with Jake Galler, chief operating officer and co-founder of Polycade, on designing arcade consoles that offer modern, intuitive payment experiences and data insights
  • Notable news and trends from around the space, including Waitrose’s in-home grocery delivery offering and new data about travelers’ airport automation preferences
  • A Deep Dive examining how brick-and-mortar grocers are using high-tech approaches to manage inventory and keep shelves stocked

Automated Retail – June 2019

Inside the June Tracker
Automated Retail Tracker
  • An interview with Farmhouse Market co-founder Kendra Rasmusson on designing a secure, 24/7 self-serve organic grocery store
  • A Deep Dive examining obstacles hindering U.S. mobile payment uptake, potential benefits of the technology and strategies for encouraging adoption
  • Notable news and trends, including Stora Enso’s smart connected retail cabinets’ debut and Costco’s self-checkout plans

Automated Retail — May 2019

Inside the May Tracker
Unattended Retail Tracker
  • An interview with Tina Consola, first deputy director of Chicago’s Department of Finance, on the city’s self-serve kiosks for municipal payments — and why it’s crucial they accept cash
  • A Deep Dive examining how taxis are embracing app-based solutions to stay afloat in a market now dominated by Uber and Lyft
  • Notable news and trends, including Generation NEXT’s Print Mates acquisition and Menorca Airport’s new biometric boarding process

Automated Retail – April 2019

Inside the April Tracker
Automated Retail
  • An interview with ID TECH’s Justin Ning on how retail kiosks and vending machines can help strengthen customer loyalty and relationships
  • A Deep Dive examining how unattended retail operators are working to combat attempted theft and fraud at their machines
  • Notable news and trends, including Civic’s approach to age-regulated beer vending and Shanghai-based café Ratio’s adoption of a robotic barista