Retail

Retail
Luxury Brands Rush to Own the Resale Experience
November 30, 2021

Each week, it seems, another luxury brand jumps into the secondhand market. Last week, for example, it was Oscar de la Renta; before that, it was Net-a-Porter; and last month, Valentino launched a project with four international boutiques to create a dedicated resale section on...

Retail
New Twitter CEO Inherits Lackluster Social Commerce Capabilities
November 30, 2021

Jack Dorsey’s surprise announcement on Monday (Nov. 29) that he would be stepping down as CEO of Twitter opens the door for a potential new chapter of innovation and growth under new Chief Executive and former CTO Parag Agrawal — one that perhaps sees a...

Retail
Gen Z’s More Interested in Extended Warranties Than Product Protection Plans
November 29, 2021

Merchants who want to sell plans that cover product failure and, in some cases, accidental damage should know that marketing language matters. Consumer interest in buying these plans varies by generation, with significant differences among age groups when it comes to the marketing terms they...

Retail
Amazon Invites Sainsbury Shoppers to ‘Just Walk Out’
November 29, 2021

Amazon and the U.K. grocery chain Sainsbury’s have collaborated to offer consumers checkout-free shopping at a London supermarket. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...

Retail
Today in Retail: Black Friday Shoppers Flock to Amazon; Online Shopping Critical for COVID-Weary Retailers
November 29, 2021

In today’s top retail news, Cyber Monday deals are few and far between as retailers spread their holiday promotions across several weeks, while PYMNTS data show that over two-thirds of Black Friday shoppers made online purchases at Amazon. Also, a new coronavirus variant is the...

Retail
After 16 Years, Does Cyber Monday Even Make Sense Anymore?
November 29, 2021

When the National Retail Federation unveiled the “Cyber Monday” concept to the world in 2005, it was a well-intentioned retail strategy designed to not only draw attention to the then-nascent world of eCommerce, but to delineate it from its better-known in-store ancestor, Black Friday. Get...

Retail
Cyber Monday Shoppers Find Fewer Online Deals
November 29, 2021

U.S. retailers are bracing for a slower sales pace on Cyber Monday, in large part because shoppers are finding fewer and smaller discounts and limited selections because of continuing global supply chain snags, according to a Reuters report on Monday (Nov. 29). Get the Full...

Retail
Amazon Proves Logistics Is Key to Increasing Online Sales, Market Share
November 29, 2021

In the jockeying between retailers, not just during the all-important holiday season but well beyond the end of December, the battle of giants usually comes down to Amazon, Target and Walmart. And a strategic weapon, increasingly, can be found in logistics. Get the Full Story...

Retail
Omicron Variant Fails to Darken Black Friday Selling as Some Restrictions Return
November 29, 2021

Discovered in South Africa on Nov. 25 with the first North American cases appearing in days, the new COVID-19 variant designated as Omicron is living up to its more transmissible reputation — but it’s possible this mutation will be taken in stride by pandemic-hardened consumers....