While digital contact methods have grown in popularity, the telephone remains a staple of customer service contact, according to the “Consumer Authentication Experiences” report, a PYMNTS and Pindrop collaboration based on a survey of 3,797 consumers in the United States. Get the Full Story Complete...
Yahoo debuted its Next-Gen Solutions program, an advanced contextual targeted solution to address omnichannel targeting and buying and look towards “the future of identity,” a press release says. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
California should pause and carefully consider its contract with identity-verification firm ID.me in the wake of privacy concerns about the company’s software, a non-partisan state advisor has recommended. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
Neuro-ID, which works in behavioral analytics, debuted its ID Crowd Alert and ID Orchestrator products on Wednesday (Feb. 16), which it says will help with identity screening. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
You would think that decades into life lived online, we would have figured out an easier, more accurate way to authenticate someone. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...
In Jordan’s Zaatari refugee camp, the UN’s World Food Programme (WFP) has been using blockchain-based digital ID documents since 2017, providing Syrians who can’t return to their country with regular cash payments. Get the Full Story Complete the form to unlock this article and enjoy...
The IRS won’t be going ahead with the use of a private facial recognition system to authenticate taxpayers’ identities for online accounts, responding to criticism over privacy concerns. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
A year ago, with the pandemic in full swing and many stores and businesses shuttered or operating under restrictions, digital commerce was pretty much the only game in town. With that surge in online activity came the growing expectations that commensurate gains in digital fraud...
COVID brought with it many changes, including the rapid, widespread digital transformation in the healthcare space, a switch characterized by telemedicine becoming the norm for everyday medical appointments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...
