As identity theft continues to rise in an increasingly digitally-connected world, government officials worldwide are turning to biometrics and mobile identification cards to combat an expensive and dangerous problem. Government-supported digital identification, such as digital driver’s licenses, are moving forward in countries like Malaysia and...
Customer retention is crucial for businesses of all types, even for those that are rapidly expanding and gaining new customers daily. There is a remarkably simple calculus behind this need: Acquiring a new customer is often five times more expensive than maintaining an existing relationship. Improving customer retention by just 5% can increase...
Immigrants working abroad want receivers to get their funds instantly, at the same time, remittance platforms need compliant systems to keep those transfers secure. In the Monetizing Digital Intent Tracker, Remitly CEO Matt Oppenheimer explains how authentication using behavioral analytics reduces fraud at the same...
Almost half (43%) of businesses plan to invest in digital authentication solutions this year, and two-thirds (66%) of organizations say upgrading their digital identification processes will help them to get more customers. Two-thirds of those surveyed also say improving their digital security through financial investment...
The payment technology company Zwipe is working with consumer finance firm Easy Pay and security print products firm KL HI-TECH Secure Print Limited to develop and launch biometric payment cards in the Indian market by next summer, following internal tests and external pilots. André Løvestam,...
Onboarding sets the stage for the rest of the customer experience, regardless of industry — one recent report found nearly two-thirds of consumers think about the onboarding process before making a purchase, for example. The study also found 74% of individuals surveyed are likely to...
Being able to identify your customers accurately and quickly is no longer something cryptocurrency companies can afford to ignore. Increasingly, having a strong know your customer (KYC) and anti-money laundering (AML) process “is table stakes to be in the industry, and to be a reputable...
Technology company Thales, FinTech Fiserv and payments giant Mastercard are rolling out biometric cards across Poland, with Bank Pocztowy being the financial institution to offer the futuristic payment and identification cards to their customers, according to a report by The Paypers Tuesday (Dec. 21). Bank...
With the emergence of the new omicron variant of COVID-19 leading to yet more panic across the globe, it’s clear the world will not be returning to normalcy anytime soon. Governments are still pushing vaccines as the only viable solution to ending the pandemic, all...