America’s phone-carrying shopper is becoming less of a bargain hunter and more of an in-aisle decision maker. That shift stands out in PYMNTS Intelligence’s 2026 Global Digital Shopping Index: U.S. Playbook, “The New American Shopper.” The report finds that consumers now record 51 digital shopping...
Artificial intelligence may win a place at the Pay Later checkout by recommending the financing, then letting the shopper make the final call. New PYMNTS Intelligence data shows 61% of U.S. consumers would consider an AI shopping assistant’s Pay Later recommendation for at least one...
For younger consumers, credit is increasingly a ladder: 21.7% of Gen Z consumers view credit products as tools for building a credit profile, 17.6 percentage points more than baby boomers. That generational divide is one of the clearest signals in “Consumer Credit Economy: Strategy vs....
Brazilian shoppers don’t leave their digital habits at the store entrance. They bring their phones into the aisle, compare prices on the spot and check whether a merchant accepts the payment method they want to use. Increasingly, they also bring AI along for the trip....
Consumers under the most financial pressure aren’t abandoning the checkout. They’re choosing payment tools that can give them more control over it. That’s the central finding of “The New Checkout: Crimped Consumers Lean Into Online Retail and Digital Wallets,” a PYMNTS Intelligence report based on a survey of 2,108 U.S....
American shoppers aren’t waiting for retail to catch up. They’re already using mobile devices and AI to find products, compare choices and decide where to spend. Their shopping habits are outpacing many merchant systems. “The 2026 Global Digital Shopping Index: U.S. Playbook” examines how mobile...
The latest data on spending shows it continues to outrun income growth as higher prices absorb more of the household budget. June offered another example: The Personal Consumption Expenditures reading for that month indicated that consumers increased their spending 0.3% from May while personal income,...
A dollar can only stretch so far. For 60 million Labor Economy workers, each trip to the checkout can involve hard choices about what to buy, how to pay and what to leave behind. The July 2026 Wage to Wallet™ Index examines how workers earning no...
Concerns about the price of food and groceries contributed to a decline in consumer confidence in July, according to The Conference Board. The organization’s Consumer Confidence Index decreased by 1.4 points to 90.8 this month, down from an upwardly revised 92.2 in June, according to a Tuesday...