While many of consumers’ cost-conscious behaviors in response to inflation are easing slightly, retail shoppers are increasingly switching to lower-cost stores. By the Numbers For the January edition of the Consumer Inflation Sentiment series of reports, “Consumers Shop Secondhand Stores as Often as Other Retail,”...
Where there’s smoke, there’s fire, goes the old aphorism. In the credit card space, and within the private-label subset of that industry, the flames are not here yet, although wisps are curling from the sector. The spate of earnings from the likes of Capital One,...
While millennials value personalized offers from merchants and brands the most, as recently reported by PYMNTS Intelligence, Generation Z consumers value discounts less and are more interested in receiving personalized offers without monetary incentives. This evidence is contrary to the fact that Gen Z, as...
Rising prices are affecting American households, leading to reduced consumer spending. Despite a slight decrease in inflation, Consumer Price Index data showed that consumer sentiment has not caught up, impacting spending in industries that depend on tips. The PYMNTS Intelligence study “Tipping Over: Consumers Reducing...
Gen Z – don’t forget about them. While artificial intelligence (AI) is a mega-hot topic and tool these days and brands and retailers are pinning their hopes on the tool for success in 2024 and beyond, understanding a cohort of consumers who will only continue...
Millennials are one of the main classes of consumers for certain categories of products such as clothing, personal care and home spending. Though they don’t enjoy a digital experience as much as Gen Z consumers, who are considered the first fully-digital natives, millennials value receiving...
Globally, the increasing reliance on apps and connected devices has led to growing consumer demand for an everyday app that seamlessly integrates banking, shopping and personal activities. This demand is particularly strong in Europe, where nearly 38% of consumers express a strong interest in embracing...
Struggling consumers are relying on installment plans for common purchases such as groceries or restaurants to stretch their budgets and make ends meet. With fuel prices having reached a historic peak during the last year and a half, gasoline has become one of the most...
As consumers continue to see economic pressures eat away at their purchasing power, PYMNTS Intelligence indicated women are more likely than men to cut back on buying items at the grocery store that they do not need. By the Numbers The PYMNTS Intelligence study “Consumer...
