Consumer Insights

Consumer Insights
Grocery Shoppers Are More Loyal to Merchants Than to Products
May 31, 2023

As consumers adjust their spending in response to grocery inflation, shoppers are challenged to make difficult decisions about their food spending. Yet, fewer than half of all consumers are willing to trade down from their favorite merchants. By the Numbers According to data from the...

Consumer Insights
Grocery Shoppers Pinch Pennies on CPG While Splurging on Perishables
May 30, 2023

As grocery shoppers look to manage their spending in the face of high inflation, many are turning to less expensive merchants for high-trust items like consumer packaged goods (CPG), but consumers are less willing to make compromises on fresh, perishable foods. By the Numbers Research...

Consumer Insights
China Enjoys ‘Incremental Rebound’ in Consumer Spending
May 28, 2023

Consumer spending in China is slowly but surely recovering from COVID. “We’re seeing the incremental rebound from the Chinese consumer,” KraneShares Chief Investment Officer Brendan Ahern told CNBC in a report published Saturday (May 27). However, Ahern cautioned that the recovery was “not like turning on a light switch.”...

Consumer Insights
Debt Ceiling Battle Triggers Slide in Consumer Sentiment 
May 28, 2023

The debt ceiling deal didn’t happen soon enough to prevent a decline in consumer confidence. While President Joe Biden announced Sunday (May 28) an agreement on the budget, the weekslong standoff over the debt ceiling helped cause consumer sentiment to decline, according to the University of Michigan’s...

Consumer Insights
Grocery Shoppers Don’t Scrimp When Buying Food for Their Pets
May 26, 2023

As ongoing macroeconomic challenges put pressure on consumers’ grocery shopping budgets, many are turning to lower-quality goods to save on cost, but few are willing to subject their pets to the same treatment. By the Numbers According to data from the latest installment of PYMNTS’...

Consumer Insights
Baby Boomers and Seniors Turn to Ready-to-Eat Meals for Cost Savings
May 25, 2023

Grocers and other food retailers can win the spending of older consumers by offering low-cost ready-to-eat meal options. By the Numbers According to data from the latest edition of PYMNTS’ Connected Dining study, “Connected Dining: Ready-to-Eat Meals Are Eating Restaurants’ Lunch,” which drew from an...

Consumer Insights
High-End Retailers May Be Pinched as High Earners Grapple With Card Debt
May 24, 2023

The latest data from PYMNTS on paycheck-to-paycheck living shows that high earners feel the pinch of credit card debt and wages that aren’t keeping up with inflation. And that may wind up pinching the higher-end retailers who depend on wealthier households, feeling flush, to keep...

Consumer Insights
Consumers Embrace Inflation as New Normal
May 22, 2023

As noted in The Wall Street Journal last week (May 10), U.S. consumers don’t view inflation with the same importance as they did just a year ago, dropping 15 points in importance, according to a Gallup poll cited in the article. Additionally, shoppers are adapting to...

Consumer Insights
Consumers Prioritize Mobile Phone Bills Over Credit Cards When Financial Pressures Mount 
May 22, 2023

For those with issues making ends meet, deciding what gets paid can have long-term consequences. Inflation’s gradual ebb could signal the start of a potential reprieve from the current economic landscape and bring a collective sigh of relief from policymakers and business leaders alike, but the...