Consumer Insights

Consumer Insights
Albertsons Sees Government Benefit Cuts Impact Grocery Spending
October 17, 2023

Albertsons is seeing consumers’ financial pressures, compounded by the reduction of government benefits, take a toll on their grocery budgets. The grocery giant, which has more than 2,200 locations, shared in its earnings results news release Tuesday (Oct. 17) that it is feeling the impact...

Consumer Insights
In-Car Ordering Presents Major Drive-Thru Opportunity for Coffee Shops
October 16, 2023

As consumers for increasingly frictionless ways to order the foods and beverages they want, PYMNTS Intelligence finds that there is significant demand to integrate AI-assisted in-car ordering into coffee drinkers’ daily routines. By the Numbers According to PYMNTS Intelligence’s report “How Connected Devices Enable Multitasking...

Consumer Insights
Restaurants Feel Pullback as 85% of Consumers Strain Under Inflation
October 12, 2023

With consumers overwhelmingly noticing the effects of price increases in their day-to-day lives, per PYMNTS Intelligence, restaurants are seeing diners cut back. By the Numbers The recent PYMNTS Intelligence study, “Consumer Inflation Sentiment: Consumers’ Economy Concerns and the Price of High Prices,” which draws from...

Consumer Insights
Income Lags Behind Inflation as Cash-Strapped Consumers Chase Deals
October 12, 2023

The U.S. economy is facing growing concerns as wages fail to keep up with high inflation, with consumers finding it increasingly challenging to maintain their purchasing power and financial stability. A recent study conducted by PYMNTS Intelligence reveals that 85% of consumers feel that their wages...

Consumer Insights
Apple iPhone Remains Teens’ Preferred Mobile Device
October 10, 2023

The Apple iPhone is reportedly on track to remain the mobile device of choice of nearly nine in 10 teens.  Eighty-seven percent of teens own an iPhone and 88% of teens expect to have one as their next mobile device, investment bank Piper Sandler Companies said...

Consumer Insights
42% of European Millennials Want an All-in-One App to Streamline Digital Activities
October 10, 2023

From banking and shopping to managing personal tasks, apps and connected devices have become an integral part of our daily lives, with consumers all around the world relying on them for various activities. In fact, consumers across key global markets would prefer a single app...

Consumer Insights
Why Consumers Don’t Care About Monthly CPI – and Why it Matters
October 09, 2023

No one really knows the origin of the phrase “seeing is believing.” The Oxford Dictionary traces its English language roots to 1609. Others say that it was the Ancient Greeks who first connected the act of seeing something with knowledge. Regardless, it’s largely the case...

Consumer Insights
26% of Consumers Say Interest Rates Influence Credit Product Choices
October 09, 2023

Consumers are increasingly focused on finding the best deal — a preference driven by loss aversion and a desire to maximize the benefits of their financial products. When it comes to choosing a financial institution (FI) for their banking needs, it’s no different. Account holders...

Consumer Insights
Older Americans Help Drive Consumer Spending Power
October 08, 2023

America has the highest percentage of older people in at least a century. And that fact, The Wall Street Journal reported Sunday (Oct. 8) may have helped consumer spending to stay strong even as the Federal Reserve hikes interest rates. As that report notes, the...