Consumer Insights

Consumer Insights
China’s International Travel Sector Remains Slow Due to Economic Conditions
December 28, 2023

While China’s domestic air travel market is experiencing a strong recovery, international travel reportedly still faces challenges. Factors such as economic conditions, ticket prices and visa issues contribute to the limited appetite for international travel, Bloomberg reported Thursday (Dec. 28). China’s international recovery has been slower than...

Consumer Insights
Chinese Consumers Are Saving Rather Than Spending Amid Economic Downturn 
December 21, 2023

Chinese consumers are reportedly feeling the effects of the country’s economic downturn.  This downturn, characterized by declining exports, a slowdown in manufacturing and a property slump, is impacting even members of the middle to upper class, who are known as a consumer powerhouse and targeted...

Consumer Insights
Gen Z Shows Resilience to Inflation but Adjusts Shopping Habits
December 20, 2023

Gen Z, born in the late 1990s, is considered the first digitally native generation, with a greater inclination toward online shopping and digital activities and an adopter of social media for shopping and browsing brands. Growing up during economic uncertainty, Gen Z is often more...

Consumer Insights
Consumer Confidence Climbs as Business Conditions and Job Availability Improve
December 20, 2023

Consumer confidence surged in December, reaching a level last seen in July.  There was greater optimism in consumers’ assessments of both current business and labor market conditions and those they expect to see six months from now, The Conference Board said in a Wednesday (Dec. 20) press release. ...

Consumer Insights
Low-Income Tourists Steer Clear of Digital Tools When Picking Restaurants
December 18, 2023

While many consumers use websites and apps to find restaurants when they are traveling, PYMNTS Intelligence found that lower-income consumers tend to hold off. By the Numbers Last month’s installment of the PYMNTS Intelligence Connected Dining series, “Tracking the Impact of Digital Tools on Food...

Consumer Insights
China’s Once-Dependable Tourists Are Growing Younger and Spending Less
December 17, 2023

Chinese tourists are traveling again, but reportedly aren’t spending like they did before the pandemic. There was a time when the retail world catered to travelers from China, The Wall Street Journal (WSJ) reported Sunday (Dec. 17), using the example of department stores in Paris...

Consumer Insights
Travelers Are Willing to Splurge on Full-Price Restaurant Meals
December 15, 2023

While many consumers are looking for ways to pinch pennies amid ongoing financial challenges, PYMNTS Intelligence found that diners are more likely to pay full price at restaurants while they are traveling. By the Numbers The November installment of the PYMNTS Intelligence Connected Dining series...

Consumer Insights
Meal Kit Subscriptions Eat Away at Brick-and-Mortar Grocers’ Market Share
December 07, 2023

With consumers getting pre-portioned ingredients from online subscriptions, PYMNTS Intelligence reveals, many are spending less time shopping for groceries in stores. By the Numbers The report “The Replenish Economy: A Household Supply Deep Dive,” a PYMNTS Intelligence and sticky.io collaboration, draws from a survey of...

Consumer Insights
Holiday Shoppers May Pull Back Spending Despite Strong Black Friday
December 06, 2023

Before the start of the holiday shopping season, market research data suggested there would be generalized cost cutting across all spending categories and demographic groups. Consumers were expected to be stretching their budgets, but despite widespread inflation, Black Friday saw a spending surge. Now, data...