An increasing number of customers want to onboard with retailers and banks through their mobile phones, putting greater pressure on businesses to provide robust, digital know your customer (KYC) checks and other security measures. However, these companies must keep their onboarding processes swift and intuitive,...
Digital solutions have made their way into the gig economy, with more workers than ever utilizing digital marketplaces that pair companies with talent from around the world. These days, however, gig jobs don’t just encompass rideshare drivers, home renters or handymen on popular platforms like...
Onboarding employers and freelancers worldwide onto gig marketplaces, swiftly and safely, is complicated stuff — but platform user bases can help, Freelancer.com CEO Matt Barrie tells PYMNTS. In this month’s Digital Consumer Onboarding Tracker, Barrie explains how review systems and fraud-reporting channels help the platform...
As major rideshare companies compete for even greater shares of the market, they’re placing a heavy focus on fine-tuning onboarding processes. Making it easy for both drivers and riders to join the app is key to quickly expanding user bases, but this speed cannot be...
One-click ordering in the Amazon age has made consumers impatient for their products. When it comes to subscribing for new services, that behavior hasn’t changed. Customers want to input their personal details and payment credentials, sign up, place their order quickly and move on. That...
