Facebook has been a firm with its share of troubles lately. Earnings weren’t quite what investors were looking for, its usership base in the U.S. and Canada (its most lucrative markets, revenue-wise) isn’t growing and it’s suffered through a reputational beating over the last year. And...
In the age where news is instant and leaks are common, a genuine bit of surprising news is actually pretty hard to come by. But Amazon and Western Union pulled off just such a shocker in this week’s big sizzle, with the announcement that...
It was a good week for wearables and their future, as the devices continued to show indications of strong promise on the B2C and B2B fronts. A sizzle in its own right – and also possibly a sizzle within a sizzle for payments and commerce...
It’s OK to admit it: The grocery and food business was once rather boring. Sure, people cannot live without food, but acquiring that nutritional energy often meant frequenting one specific grocery store for decades, coupons in hand and less often calling out for pizza or...
To steal a phrase from the movie Network, eBay is mad as hell, and is not going to take it anymore. The target of eBay’s ire is Amazon, against whom it filed a lawsuit in Santa Clara County, California earlier this week, alleging that Amazon has engaged...
Why do some customers visit the same QSR location every day, and some will visit multiple locations of the same chain? The latest Restaurant Readiness Index includes a Deep Dive on how single versus multiple-location customers differ.
For insight on how QSRs are responding to changing customer expectations, PYMNTS caught up with Carissa Ganelli, chief digital officer at Subway. She discussed the new technologies the franchise is currently testing — including kiosks, apps and loyalty programs — at its nearly 30,000 locations...
Consumers expect to be met with technology wherever they go, and quick-service restaurants (QSRs) are no exception. When it comes to ordering meals, they want to be able to do so with as little fuss as possible. That means being able to use features, like...
It seems that Barnes & Noble as the world has known for the last four decades may be readying to sign off. The firm announced Wednesday of this week (October 3) that it will be naming a special committee tasked with reviewing bids for the...