Loyalty is a two-way street — both in life and in rewards programs. Every quick-service restaurant (QSR) seems to offer its own loyalty benefits in increase its customer service, whether by app or by card tracking or, simply, via old-fashioned punch card. Yet the ones finding...
Pushing the boundaries of retailers’ capabilities has been an issue surrounding the industry for the past few years. Thanks, in part, to eCommerce giants like Amazon and Walmart’s Jet.com, the consumer expectation of speedy deliveries has grown immensely. What separates out small to medium-sized retailers...
Between automated checkout lines, online grocery ordering and meal kit services, it seems like the inexorable tide of progress is determined to wipe out millions of jobs across the retail and grocery sectors. And those are just the new technologies getting the most press. Get...
The earnings numbers are in for Under Armour, and it’s not exactly what the sports apparel retailer was hoping for. This week, Under Armour shared news that its Q2 earnings results showed a very narrow miss of analysts’ expected outcome. While analysts were expecting to see a...
There’s no escaping Amazon sneaking into nearly every retail conversation. From its Prime Day to its partnerships and quick deliveries, Amazon’s presence is a force with which to be reckoned. One company that’s looking to capitalize on that very notion is startup mattress company Tuft...
Gaming gets much of the glory when it comes to the emerging virtual-reality ecosystem – and for good reason – the application of the technology is obvious. Games have spent the better parts of three decades becoming more photorealistic, and the natural evolution is to...
FinTech innovators love the payment facilitator (PayFac), a shift that WePay co-founder Rich Aberman outlined in Episode 1 of the Payment Facilitators series with Karen Webster, CEO of PYMNTS. These “master merchants” act as Independent Sales Organizations (ISOs), going between sponsor-acquirers and a portfolio of sub-merchants....
To say direct-to-consumer retail practices have had an impact on the manufacturing industry would be an understatement. With eCommerce a major proponent of the direct-to-consumer (DTC) channel and showing no signs of slowing down, the retail industry landscape has been forever changed. Get the Full...
The food industry has seen its fair share of shakeups over the last few months thanks in large part to Amazon’s $13.7-billion Whole Foods purchase. Fast on the heels of the eCommerce giant is the rest of the food industry, including superstore Walmart. Get the Full...
