The 1859 management group had a loyalty problem — or more specifically they knew they had a problem rewarding loyalty. It wasn’t that guests didn’t like their hotels — quite the opposite. Their luxury and historical properties throughout Texas, Kentucky and Colorado were all very popular...
Operating an artisanal retail business: as easy as riding a unicycle backwards and blindfolded atop the edge of a razor blade. That’s the challenge of scaling custom-made merchandise in a way that creates magic for consumers and profits for retailers. Custom furniture startup Joybird Co-founders...
As shopping malls increasingly take on the appearance of haunted houses — abandoned and covered in cobwebs — it’s spooky, then, that one of the best opportunities for physical retailers to flourish comes at Halloween, when they can open their creaky doors to trick-or-treaters.
Another actress-turned-entrepreneur is making moves in the retail space. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...
In retail it is always more or less raining data. With hundreds of millions of consumers, millions of stores, hundreds of thousands of miles of infrastructure and an ever-accelerating proliferation of products to make $4 trillion worth of buying and selling that happens each year...
Hmmmm, less than three months out there for mass public consumption and it seems the widely ballyhooed Jet.com has decided to make a pretty big change. It is dropping the $50 membership fee. Curious since, until this moment, those memberships were intended to be the...
The ongoing battle between Amazon and Etsy rages on. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form,...
As more customers turn to eCommerce merchants instead of once dominant brick-and-mortar retailers, in-store brands are being increasingly forced to offer customers products and services that the online world can’t. While some retailers choose to go all in on location-based beacon marketing and innovative pricing...
Not a great day to be working at Gilt, though for the 45 employees that the company has laid off it would probably be a better day if they were still working for the fashion flash-sales site. Get the Full Story Complete the form to...