Embedded finance is delivering measurable benefits for retailers, but the way they judge whether it works reaches beyond the revenue line. The PYMNTS Intelligence report “Retailers Expand Embedded Finance to Unlock Control and Customization” found in November 2025 that just 11% of retailers gauged embedded...
Amazon now captures more spending than Walmart in five of seven retail categories, extending its reach from electronics and apparel into health and personal care. That breadth gives Amazon several ways to grow as consumers shift more purchases toward goods they can research, order and...
Retailers are drawing different lines on how far artificial intelligence (AI) shopping agents can go on their sites. Amazon blocks outside agents while it builds its own. QVC lets agents complete purchases. Walmart lets Google’s Gemini surface its products, then hands the basket to its...
The economy has a growing collection of oddly named consumers. One has two incomes, no children and a dog. Another earns plenty but has yet to build much wealth. A third is old enough to remember dial-up internet and young enough, apparently, to spend heavily...
The retail landscape used to have four primary levers: share of shoppers, share of sellers, share of advertising dollars and share of wallet. However, artificial intelligence (AI) is creating the fifth and sixth levers: share of decision-making and share of intent infrastructure. Headlines this week...
Walmart is using flashing lights on its digital shelf labels to help customers and associates find the product they’re looking for, the company said in a Thursday (Oct. 1) press release. With a feature dubbed “Shop to Light,” in-store shoppers can ask the Walmart app...
In April 1956, a trucking executive named Malcom McLean loaded 58 metal boxes onto a converted tanker in Newark and sent it to Houston. Nobody threw confetti. The longshoremen hated it. But the math was hard to argue with. Loading a ship by hand cost...
Restaurant and retail digital technology platform Toast debuted Toast Fuel, new capabilities for gas stations and convenience stores, according to a Tuesday (Sept. 29) press release. Toast Fuel gives operators a single and connected platform for in-store and at-the-pump fuel payments as well as retail...
Amazon spent decades building a machine designed to make consumers come back constantly. Walmart has had one all along. It’s called grocery. Food and beverages now account for roughly 60% of Walmart’s retail business. Findings in the September 2026 edition of the Share of Wallet:...