From the rise of social networking to a more fractured media landscape to the integration of artificial intelligence (AI) into daily life, the world looks very different now than it did in the ’00s, and brands are seizing on the opportunity to harken back to...
With consumers struggling under ongoing financial challenges, many may find credit card surcharges to be the proverbial straw that breaks the camel’s back, leading them to be less loyal to favorite merchants. In PYMNTS’ Q1 eBook, “The Implications of Uncertainty,” which draws on advice and observations...
The rise of the Click-and-Mortar™ shopper in Brazil may give some tailwind to the use of Pix, the instant payment system that became operational in the country in late 2020. The data tell the story as to the platform’s use: As detailed by Brazil’s central...
PYMNTS Intelligence has closely watched the two leading U.S. retail giants — Amazon and Walmart — duke it out since 2019, sharing our findings in regularly released reports. As our most recent edition of Whole Paycheck Report, “New Consumer Spend Data Finds Amazon Way Ahead...
As shopping and entertainment become increasingly intertwined, Amazon and Walmart are looking for new ways to drive sales via content. On Tuesday (April 16), Amazon Live announced a new interactive, shoppable channel called FAST Channel on Prime Video and Amazon Freevee, featuring the eCommerce giant’s “shop the show” technology, enabling viewers to shop and...
Nordstrom CEO Erik Nordstrom and President Pete Nordstrom have told the retailer’s board that they’re interested in taking the company private. As a result, the board has formed a special committee of independent and disinterested directors that will evaluate any proposals from those executives and from other parties, the company...
Social media virality is beginning to shape mall stores, as ultra-connected Gen Z shoppers expect their physical lives to more closely resemble their digital ones. For instance, young social media users have flocked to fashion brand Edikted, which has roughly 600,000 followers on both Instagram...
Retail subscriptions represent a massive growth opportunity for eCommerce merchants. PYMNTS Intelligence data reveals that more and more consumers are choosing to take advantage of the convenience that online retail subscriptions provide. In “The Replenish Economy: A Household Supply Deep Dive,” a report PYMNTS Intelligence...
Shoppers who are willing to leave their favorite retailers in search for better prices are hesitant to make the same kinds of changes when it comes to grocery shopping, PYMNTS Intelligence research reveals. By the Numbers According to a PYMNTS Intelligence survey, the majority (52%) of...
