Sections
Karen Webster
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CommentaryBlack Swans, Payments and 1982
Actions in the aftermath of the recent merchant data breaches have demonstrated the potential...
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CommentaryShaw’s Follows Dangerous Path In Shift Away From Loyalty
Shaw’s Supermarket here in Boston made a little bit of news in the run-up...
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CommentarySo, You Want To Do A Loyalty Program – Why?
Consumers aren’t likely to be loyal to any one brand, companies that spend more...
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Featured Comments By Karen Webster
Here, we bring together commentary from one of the world's leading experts on emerging...
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CommentaryMillennials Say 'Meh' to Banks
Uh oh. More bad news for the banks. And this time it doesn’t come...
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CommentaryMichael Porter's Five Forces And Payments Innovation
I feel like I’m back in school. In preparing for The Innovation Project’s lead...
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The Big Bitcoin Debate: Is Bitcoin More Than Money?
Today, the nattering nabobs of bitcoin negativity are smugly pointing to mounting evidence that...
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Alternative FinancesThe 2014 Mobile Commerce Agenda
Miss out on the major announcements from this year’s Mobile World Congress in Spain?...
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Alternative Finances10 Things Payments Innovators Are Teaching Us About Innovation
03 March 2014 We’re T-minus two weeks and a few days until the March...
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CommentaryThe Coming Physical Retail Death Spiral
Intense competition from online and mobile channels, pricing pressures and shrinking margins, high fixed...
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CoolInsiders Talk: A Devoted Look At Loyalty
I had the chance to host a Mobile Insiders Series discussion on loyalty and...
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2013: The Year of All...Or Nothing at All
Someone once said that even number years are always better than odd number years....
