Starbucks and Dunkin’ Donuts may make headlines with their digital initiatives, but they’re far from the only coffee and baked goods shops to recognize that online-savvy customers increasingly live on their mobile devices. In the March Payments As A Service TrackerTM, PYMNTS explores how...
Do restaurants understand their customers? Cancellations and failure to transform one-time visitors into regulars is eating into the industry’s $68 billion annual revenue. But deeper customer data insights can help restaurants improve engagement by targeting promotions to more loyal patrons, says Ben Leventhal, co-founder of...
When guests are a no-show, restaurants get burned by losing a table and a paying customer. But reservation platforms are firing up solutions to capture customers’ attention — and, more importantly, to keep their cancellations to a minimum. It’s not just restaurants that are hit...
Retailers create a $7B problem when they reward purchases customers already planned to make. Corey O’Donnell, senior vice president at Mobivity, believes an AI-driven blockchain solution could solve by enabling rewards points redeemable across franchisees’ brands. The January issue of the Payments-as-a-Service Tracker tells that...
The post-holiday, mid-winter blahs can make people antsy to jet set off and travel to new locations. When they get to their destinations, payments platforms are prepped and ready to unlock traveler spending. It turns out consumers aren’t the only ones on the move, though....
Construction management is about juggling the hiring, scheduling and payment of subcontractors, which is why project management platforms have become valuable additions to the contractor’s toolbox. In December’s Payments as a Service Tracker, Scott Siegert, director of Client Services for Buildertrend, tells PYMNTS how the...
From the hammer to the saw to the welding torch, it takes a wide array of tools to successfully complete a construction project. But when it comes to tracking staff and making payments, an entirely new kind of tool is needed — one that doesn’t slot...
Talk about a U-turn. Bucking widely-held perceptions, studies show millennials are interested in owning cars after all. Now, Fair, a new mobile app, is delivering a millennial-first approach to car buying that allows the entire transaction to be completed via smartphone. In November’s Payments as...
It’s time to shift gears when it comes to a commonly held perception about millennials and vehicle ownership. After years of believing millennials were disavowing the practice, recent studies indicate the millennial generation is kicking the tires on the concept of owning or leasing their own...