Sections
Restaurant innovation
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Restaurant innovationBritain’s Finest Restaurants Are Making Takeout A Way Of Life
As Britain hunkers down into yet another lockdown, its finest restaurants are adapting to...
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Restaurant innovationQSRs, Fast-Casual Eateries Acquiring A Taste For Long-Term Loyalty
Loyalty programs are morphing as digital commerce becomes dominant, and consumers figure out who...
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Restaurant innovationNEW DATA: It’s Personal: QSR Consumers Expect Customized Loyalty Programs
The restaurant industry was quick to adopt the digital tools needed to stay in...
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Restaurant innovationHow We Will Eat: 2021 Promises To Bring A Digital...
A PYMNTS staffer recently placing a digital order from New England regional grocery chain...
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Restaurant innovationIntegrated Digital Loyalty Is Dining Table Stakes For 2021
We’re all pretty clear on what happened this year in mobile order-ahead (MOA) dining...
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Restaurant innovationDining 2020: The Year The Bright Lines Between Restaurants And...
COVID-19 in many key regards bears an uncanny resemblance to a bad dinner guest....
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Restaurant innovationRestaurants Combining Mobile Order-Ahead And Loyalty Into Tasty Digital Dish
Restaurants of every size and description experienced a polar shift this year in how...
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Restaurant innovationDeep Dive: What Separated The Top Restaurants From The Rest...
The pandemic’s onset in March gave sudden urgency to the importance of having digital...
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Restaurant innovationShake Shack On Tapping AI And Other Tools To Optimize...
Fast-tracking digital investments has not only become a priority for QSRs during the pandemic,...
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Restaurant innovationRestaurants Undergo Massive COVID-Era Redesign
The typical Hollywood portrayal of the fast-food drive-thru experience includes an unintelligible conversation with...
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Restaurant innovationBurger Intelligence: Shake Shack AI Takes Ordering, Customer Experience To...
The pandemic has upended how we order meals at restaurants, how we pay and,...
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Restaurant innovationStudy: The 12 Features That Have Helped Restaurants Make 2020’s...
In the face of the global pandemic, restaurant chains have had to alter their...
