Restaurant innovation

Restaurant innovation
Restaurants Seek to Balance Full-Service Flourishes With Digital Ease
September 16, 2022

As quick-service restaurants (QSRs) rush to automate, their full-service restaurant (FSR) counterparts are forced to take a more nuanced view of innovation. While labor challenges demand some adoption of new technologies to make them run more efficiently, these restaurants are called upon to find the...

Restaurant innovation
Chili’s: To Keep Diners Spending, Don’t Scrimp on CX
September 15, 2022

As food prices rise, consumers are proving still willing to spend their money on meaningful dining experiences, but restaurants are finding that they have work harder to make the occasion worth their while. Get the Full Story Complete the form to unlock this article and...

Restaurant innovation
Top QSRs Invest in Mobile Capabilities Despite Industry-Wide Reprioritization
September 14, 2022

Across the restaurant industry, businesses have been shifting their focus away from digital ordering channels and toward the in-store experience throughout this year, but major brands are keeping their eyes on the digital prize and investing in the future of mobile ordering channels. Get the...

Restaurant innovation
CPI Shows Restaurants Underpricing to Slow Shift to Grocery
September 13, 2022

As food prices continue to skyrocket, restaurants are letting their margins take the hit, keeping price increases comparatively low to prevent trade-down and keep visits up. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...

Restaurant innovation
Starbucks Launches Loyalty Program Built on NFT Tech
September 13, 2022

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Restaurant innovation
DoorDash, Restaurants Target Businesses as Office Workers Return
September 12, 2022

As more players in the food and beverage (F&B) space debut corporate meal solutions, DoorDash, the leading U.S. restaurant aggregator, is making changes to its own B2B program to better compete. Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Restaurant innovation
Kalanick’s CloudKitchens Expands as Restaurant Ordering Gets the eCommerce Treatment
September 07, 2022

Uber co-founder and ex-CEO Travis Kalanick’s ghost kitchen company CloudKitchens is raising funds by the millions, most recently securing an investment from tech giant Microsoft, according to a Financial Times report Wednesday (Sept. 7) citing unnamed sources with insider information. Get the Full Story Complete...

Restaurant innovation
Panera Taps CarPlay to Bring Drive-Thru Ordering Into the Car
September 06, 2022

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Restaurant innovation
Restaurant Industry Dining out on College Students’ Changing Habits
September 05, 2022

As students return to college campuses this fall, food service businesses are finding that their dining habits are finally beginning to look more like they did before the start of the pandemic. Get the Full Story Complete the form to unlock this article and enjoy...