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As restaurant customers’ interactions with brands increasingly take place in the digital world, the factors that consumers consider when deciding between eateries are shifting. To hold onto their customers’ loyalty, restaurant brands must adapt accordingly. Get the Full Story Complete the form to unlock this...
As restaurants’ hiring challenges persist, many brands are turning towards automated solutions to lower their labor costs, and while some consumers may think these changes detract from the dining experience, some may rethink their position as higher labor costs for restaurants lead to higher menu...
Driving digital sales is about more than just offering a range of fulfillment options and incentivizing purchases with loyalty rewards — it is also about consumers’ experience in the app itself. And one thing consumers like is speed. Get the Full Story Complete the form...
Restaurants looking to drive loyalty adoption might want to consider adding a subscription program to attract rewards-minded customers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
As restaurants grow their digital footprint, larger chains are leveraging their name recognition to expand virtually without investing in costly new physical restaurants. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
As prices skyrocket, major restaurant brands must work harder to keep their customers from trading down to food-at-home options, and a way they can do so is by leveraging customers’ demand for novelty. Taco Bell, for its part, is relying on maintaining a steady stream...
Virtual restaurants have become a mainstay of the restaurant industry, but until now, given the novelty of the model, there has not been a central body to hold them accountable when it comes to issues of safety and of intellectual property. Now, to hold onto...
While many restaurants are doing everything in their power to boost their digital sales, some are staying out of the digital race altogether. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
