Staffing shortages challenge quick-service restaurants to meet a growing volume of digital orders and the return of on-site diners. In the "Order to Eat Tracker," Chipotle’s Karla Fiske explains how restaurant chains use automation to run their kitchens more efficiently and shift staff to higher...
With the restaurant industry incontrovertibly changed by the events of the past couple years, some formats have taken a hit, while others are more relevant than ever. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...
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Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...
Above all else, when it comes to restaurant orders, consumers are looking for convenience. They want to be able to quickly place their order, pop into a restaurant (or pull up outside), grab their food and head out. Get the Full Story Complete the form...
While ghost kitchens were not invented during the pandemic, the digital ordering boom of 2020 supercharged the model, leading to the creation of new virtual brands and the expansion of existing chains. Get the Full Story Complete the form to unlock this article and enjoy...
Price is only one of several factors that diners use to help decide on a restaurant. Technology plays a big role as well. So does the threat of COVID. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...
As inflation sends prices skyrocketing for businesses and consumers alike, restaurants are left in a challenging position. On one hand, holding prices steady requires them to absorb these rising costs, when many brands already have very narrow margins to begin with. On the other hand,...
