Restaurant innovation

Restaurant innovation
Wix Partners with DoorDash Drive to Launch On-Demand Restaurant Delivery
March 30, 2022

Wix.com Ltd., a software as a service (SaaS) platform, has partnered with DoorDash Drive, the delivery network, the New York company announced Wednesday (March 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Restaurant innovation
Restaurants Jumped On Curbside Pickup, Now They Need to Fix Outdated Back-of-the-House Tech
March 25, 2022

As restaurants’ front-of-house operations have barreled into the future with increasingly frictionless consumer-facing digital technologies, the back of house is still stuck in the past. Instead of leading-edge digital platforms, restaurant operators are often left to deal with checks, postage stamps and stacks of physical...

Restaurant innovation
Consumers Are Seeking On-Premise Dining at Grocery Stores
March 22, 2022

As consumers increasingly view all their food purchases as one unified category, consuming restaurant meals at home and dining in at in-grocery-store eateries, restaurants have the opportunity to leverage consumers’ regular grocery trips to acquire customers and boost frequency. Get the Full Story Complete the...

Restaurant innovation
Checkers & Rally’s CMO: Rising Fuel Costs Demand Greater Drive-Thru Efficiency
March 18, 2022

The COVID-19 pandemic saw drive-thru orders soar, and while this rising demand provided a valuable opportunity for many restaurants, it also led to longer wait times, frustrating many consumers. Now, rising fuel costs are putting additional pressure on restaurant brands to offer a more streamlined...

Restaurant innovation
PYMNTS Intelligence: Meeting Younger Diners’ Preferences With Technology
March 17, 2022

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Restaurant innovation
Sweetgreen Revives Office Delivery Program as Consumers Return to In-Person Work
March 16, 2022

With many parts of the United States now lifting COVID-19-related restrictions, workers are going back to their offices. In a move to capture the return of the business lunch, health-focused fast-casual chain Sweetgreen is bringing back its Outpost program, The Wall Street Journal reported Wednesday...

Restaurant innovation
Turning Point Restaurants on Tapping QR Codes, Digital Loyalty Programs to Enhance the Customer Experience
March 16, 2022

One way to keep QSR customers coming back is to know how they like to order food and pay. In the Order To Eat Tracker, Turning Point Restaurants’ Kirk Ruoff explains how offering data-driven loyalty programs and incentivized surveys can help QSRs take the guesswork...

Restaurant innovation
Loyalty Program Data, Targeted Surveys Help Restaurants Hit Their Customer Satisfaction Goals
March 15, 2022

Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and...

Restaurant innovation
Independent Restaurants Rely on Omnichannel Creativity to Navigate Pandemic Challenges
March 09, 2022

While the restaurant industry has come a long way since the early months of the pandemic, the challenges occasioned by the outbreak are far from over. Independent restaurants, without the resources that major chains have at their disposal, have been particularly vulnerable to these difficulties....