Wix.com Ltd., a software as a service (SaaS) platform, has partnered with DoorDash Drive, the delivery network, the New York company announced Wednesday (March 30). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
As restaurants’ front-of-house operations have barreled into the future with increasingly frictionless consumer-facing digital technologies, the back of house is still stuck in the past. Instead of leading-edge digital platforms, restaurant operators are often left to deal with checks, postage stamps and stacks of physical...
As consumers increasingly view all their food purchases as one unified category, consuming restaurant meals at home and dining in at in-grocery-store eateries, restaurants have the opportunity to leverage consumers’ regular grocery trips to acquire customers and boost frequency. Get the Full Story Complete the...
The COVID-19 pandemic saw drive-thru orders soar, and while this rising demand provided a valuable opportunity for many restaurants, it also led to longer wait times, frustrating many consumers. Now, rising fuel costs are putting additional pressure on restaurant brands to offer a more streamlined...
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With many parts of the United States now lifting COVID-19-related restrictions, workers are going back to their offices. In a move to capture the return of the business lunch, health-focused fast-casual chain Sweetgreen is bringing back its Outpost program, The Wall Street Journal reported Wednesday...
One way to keep QSR customers coming back is to know how they like to order food and pay. In the Order To Eat Tracker, Turning Point Restaurants’ Kirk Ruoff explains how offering data-driven loyalty programs and incentivized surveys can help QSRs take the guesswork...
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While the restaurant industry has come a long way since the early months of the pandemic, the challenges occasioned by the outbreak are far from over. Independent restaurants, without the resources that major chains have at their disposal, have been particularly vulnerable to these difficulties....